Contact Information:
City of Richmond Social Services
300 E Franklin Building
300 E. Franklin Street
Richmond, VA
23219 USA
Customer Care Center:
Call 3-1-1
(804) 646-7212 (Outside Richmond Area)
Adult Protective Services:
(804) 646-7405
After normal business hours (888) 832-3858
How do I apply for benefits?
Call: (855) 635-4370
www.commonhelp.virginia.gov
Fax a paper application to: (804) 646-7018
Locations:
Downtown:
300 E. Franklin Building
300 E. Franklin Street
Richmond, VA 23219
South Richmond:
Southside Community Services Center
4100 Hull Street Road
Richmond, VA 23224-1745
Division of Economic Support and Independence (ES&I)
The Division of Economic Support and Independence focuses on promoting economic stability and independence for single adults and families.
Refugee Assistance
Refugees are individuals who are unable to return to their country of origin because of persecution or a well-founded fear of persecution due to their race, religion, nationality, membership in a particular social group, or political opinion.
Available Assistance
Refugees are eligible to apply for the same assistance programs as United States citizens, including Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP) and Medicaid.
Single refugee adults or couples who are not eligible for TANF or Medicaid may be eligible to receive Refugee Cash Assistance and Refugee Medicaid for their first eight (8) months in the United States so that they can become self-sufficient.
For more information:
Call 3-1-1 for information on the application process or to speak with a customer service representative.
Visit one of our three Social Services locations for assistance.
