Contact Information:

City of Richmond Social Services


Marshall Plaza Building
900 E. Marshall Street
Richmond, VA
23219 USA


Customer Care Center:
Call 3-1-1
(804) 646-7212 (Outside Richmond Area)

Adult Protective Services:
(804) 646-7405  
After normal business hours
(888) 832-3858


How do I apply for benefits?
Call: (855) 635-4370

Fax paper application to: 
(804) 646-7018


Drop Box at Marshall Plaza
(900 E. Marshall Street)

Drop Box at Southside Plaza
(4100 Hull Street)


Marshall Plaza Building
900 East Marshall Street
Richmond, VA 23219-1538


South Richmond:
Southside Community Services Center
4100 Hull Street Road
Richmond, VA 23224-1745


Careers, Internships and Volunteer Opportunities


Job openings for City of Richmond Department of Social Services positions are posted on the Richmond City Human Resources website here



Academic Internships

University students who are seeking information about earning credit hours through unpaid work experience may visit our Internships page here



Volunteer Opportunities

Are you looking to get involved in your community? Do you want to make a difference? Then volunteering sounds like a great fit for you, and we have a number of opportunities available to suit your talents. 

To view a list of our current Volunteer Opportunities, please visit the website at Neighbor To Neighbor or contact: 

Office of Volunteerism - Neighbor to Neighbor (N2N) 
1209 Admiral Street, Richmond VA 23220
Richmond, VA 23219