Contact Us

730 E. Broad Street, Suite 900
Richmond, VA
23219 USA

Fax # (804)646-5299
Toll-Free (Outside Central Virginia): (888)288-2781

Office Hours: By Appointment Only
Monday - Friday
8:00 a.m. - 5:00 p.m.

Walk-in Visits: 
Monday - Friday
10:00 a.m. - 12:00 p.m.
and 1:00 p.m. - 3:00 p.m.

RRS logo


The Richmond Retirement System (RRS) administers the defined benefit pension plan and the defined contribution plan covering general and sworn employees of the City of Richmond, VA.  RRS provides retirement, disability retirement, and survivor benefits for over 4,000 members.  Our website provides easy, instant access to information about RRS benefits and services.

Each phase of your retirement life is and will be different, with its challenges and what-ifs. Some you might expect, while others might be surprising. We care about helping you to prepare yourself for those what-ifs. We care about customer satisfaction as it relates to your Richmond Retirement System (RRS) benefits. We hope this will make all the difference.

Retirees:  If you would like to review your paystubs or change your address, please log in to RAPIDS at the link below.


The Richmond City Council is looking for a City of Richmond retiree to apply to the Board of Trustees of the Richmond Retirement System in accordance with resolution 2017-R092. Should you be interested in this opportunity, please visit this link or contact Allison Miessler, Boards and Commissions Administrator, at  For questions or  to obtain a hard copy of the application, please call 804-646-4089.


RAPIDS Retiree Self Service


Feel free to visit the social security administration or the IRS websites at the links below.

Social Security

Internal Revenue Service

Special Announcement:

HR announced that the dates for open enrollment are October 28, 2019 through November 15, 2019. Eligible retirees may add, drop, or modify coverage during this timeframe.

For additional information about open enrollment, please click here.

City Benefits

Chapter 22 - Code of City of Richmond - Section of City Code that governs City of Richmond retirement benefits and retirement benefit administration

City of Richmond Department of Human Resources -- Information about benefits and employment with the City of Richmond.

ICMA Retirement Corporation -- provides account access to City of Richmond 401(a) Defined Contribution and Deferred Compensation plan members. Employees can manage their accounts online by changing allocations, transferring funds and more. Online tools include a retirement planning calculator, an asset allocation model and a hypothetical investment growth calculator.