The Richmond Retirement System (RRS) administers the defined benefit pension plan and the defined contribution plan covering general and sworn employees of the City of Richmond, VA.  RRS provides retirement, disability retirement, and survivor benefits for over 4,000 members.  Our website provides easy, instant access to information about RRS benefits and services.

Each phase of your retirement life is and will be different, with its challenges and what-ifs. Some you might expect, while others might be surprising. We care about helping you to prepare yourself for those what-ifs. We care about customer satisfaction as it relates to your Richmond Retirement System (RRS) benefits. We hope this will make all the difference.

If you need assistance with a retirement issue, please call (804) 646-5958. If you have to leave a voicemail message, our goal is to return all calls within 24 hours.

You can also e-mail retirement@rva.gov. We monitor emails and voice mails on a daily basis.

RETIREE INFORMATION

The first line of defense for any pension plan in managing death related overpayments is you, the annuitant. It is important that when a family member, who is collecting a RRS pension, dies the family contacts RRS as soon as reasonably possible so that the file can be reviewed to determine if there are any benefits due to the beneficiary.

Please contact us at 804-646-5958 or retirement@rva.gov if you have any questions about this process. Please click here to print the document: Instructions at Death. Keep it with your estate planning documents and give a copy to the Administrator of your Will.

To review your paystubs, please log in to Retiree Self Service

To update your address, please fill out the Change of Address form and send it to our office by email, mail or fax.

To update your beneficiaries, please fill out the Beneficiary form and/or the Life Insurance Beneficiary form and send it to our office by email, mail or fax. Please note that there are 2 forms.

Need to update your direct deposit?  Please fill out the Direct Deposit Form and send it to our office by email, mail or fax.

                                2025 Pension Payment Dates

Your monthly pension will be paid on the last working day of the month by direct deposit.

Feel free to visit the social security administration or the IRS websites at the links below:

Social Security

Internal Revenue Service

Changes to the 2025 Health Insurance Benefit Premium Discount program have been made.  Please click here for more information.  Important Information on the Health Assessment Initiative now through August 31, 2025.  Please click here.

Special Announcement on Open Enrollment:

For important information about open enrollment, please click here.

City Benefits

•Chapter 22 - Code of City of Richmond - Section of City Code that governs City of Richmond retirement benefits and retirement benefit administration

•City of Richmond Department of Human Resources -- Information about benefits and employment with the City of Richmond.

•Mission Square Retirement -- provides account access to City of Richmond 401(a) Defined Contribution and Deferred Compensation plan members. Employees can manage their accounts online by changing allocations, transferring funds and more. Online tools include a retirement planning calculator, an asset allocation model and a hypothetical investment growth calculator.