Citizen Service and Response

What we do

Citizen Service and Response (311) assists residents by getting their non-emergency concerns or questions answered, or delivered to the correct team for investigation, so services or assistance can be provided.

employees working at their computers with headsets on in a call center
Phone
(804) 646-7000
Hours
Monday – Friday, 8:00 a.m. to 7:00 p.m.; Saturday 9:00 a.m. to 1:00 p.m.
About us
Important Dates
Helpful Links
Helpful Numbers

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.