Contact Us - Parking

900 E. Broad Street, Room 102
Richmond, VA
23219 USA
Customer Service: 3-1-1

Parking Enterprise

City Of Richmond
Due to the Coronavirus (COVID-19), contested parking cases that were scheduled to be heard in 2020 by the John Marshall District Traffic Court will be continued to after the first of the new year, January 1, 2021. Citizens who scheduled cases will receive a letter from the Court with the new assigned date. Future cases that are arranged with the Parking Division will also be scheduled for court after January 1, 2021. All parking cases are heard on Wednesdays, beginning at 2:00 pm.

 


Citywide enforcement for parking violations resumes on Monday, July 6, 2020.

Vehicles in violation may be ticketed. A 15 minute parking window will be allowed for curbside pick-up accommodations for restaurants in commercial districts and in neighborhoods with numerous restaurants.
For more information click here.

Re-starting parking enforcement will not impact the current parking citation amnesty program put in place during the pandemic. To get more information on the amnesty program click here.


Parking Enforcement in Residential Parking Districts Resumes June 8, 2020.

Districts include the Fan, Carver, Randolph and Mulberry Districts.
For more information click here.

 


The City is Offering Amnesty for Past Due Parking Fines.

Click here to read the guidelines and deadlines.

 

The Parking Enterprise Fund separates parking related revenue streams, operations, maintenance and existing debt service from the General Fund. DPW administers and manages all parking contracts.

The Fund appropriates funds for parking management off-street and on-street operations

Enforcement | Immobilization | Meter installations | Collections | Maintenance

Parking [City-owned]

  • 8,039 on-street managed parking spaces
  • 7,900 off-street spaces
  • 261 single space meters
  • 2,670 on-street paid parking spaces
  • 20 parking lots and garages

In addition to on street parking at meters and pay stations, the City operates approximately 20 parking lots and parking garages. These are the rates and locations for each.

Here are locations for ALL off-street parking facilities  in the Downtown Central Business District.
RideFinders Mobile Parking App.

Please pay particular attention to those areas where parking is prohibited during peak traffic times Monday through Friday. The peak traffic times are 7:00 a.m. to 9:00 a.m. and 4:00 p.m. to 6:00 p.m.

When heading to the events at venues such as the Greater Richmond Convention Center, Richmond Coliseum, Dominion Arts Center, or Altria Theater, review the off-street parking facilities to give you an idea of where you may want to park.

The City launched its first mobile payment app, the PassportParking® that allows motorists to pay for parking through their smartphones. Users can download the app from the App Store or Google Play. After downloading and setting up an account a four-digit pin will be given. Motorists enter the zone they’re in, their car and the length of time they are parking and the payment method. Once the system confirms the transaction the parking session begins.

The app is available for more than 1,500 on-street parking spaces primarily in the downtown area. The city has 567 single-space meters and 191 pay stations. Traditional payment methods are still available for those who choose to use them, but the PassportParking® app is a convenient alternative. It enables parkers to monitor and extend parking sessions remotely, sends alerts and notifications about parking sessions, provides payment history and e-mails receipts at the end of each parking session.

Parking Downtown Just Got Easier!

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The City utilizes Pay-by-Plate on its solar powered pay stations. Those using pay stations can enter their license plate number directly into the machine when they pay. The system will save the information for parking enforcement officers. Motorists can also extend the time on the pay station by mobile text message. Here’s a video you can watch to learn more about Pay-by-Plate and Extend-by-Phone.

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The parking fee at pay stations is $1.50 per hour. With Pay-by-Plate it is no longer necessary to place a receipt on the dashboard after you pay. Receipts will only be dispensed when requested.

Pay stations accept debit and credit cards, in addition to cash and coins. Single space meters only accept coins.

Each pay station has the ability to communicate with the Parking Enforcement Office, which makes solving many pay station issues easier, however, not all problems can be communicated. In the event of a problem at a pay station, you should always contact Standard Parking (SP+) at (804) 649-3025 to report the issue and/or you can report issues with a Parking Enforcement Officer patrolling the area if one is available. 

SP+ (formerly Standard Parking) is contracted to provide parking asset management services for: 

  • Operations
  • Maintenance
  • Security
  • Administration

Features

  • License Plate Recognition Technology
  • Immobilization/booting scofflaw vehicles
  • Pay-by-Plate
  • Extend-by-Plate

Time limit restrictions throughout the City are located on street parking signage and range from 15 minutes to 3 hours. The restrictions are generally enforced Monday through Friday 8:00 a.m. to 6:00 p.m. throughout the City. There are some locations that have weekend restrictions as well, which are specifically noted on the signs. It is not permitted to exceed the noted time limits and vehicles must be moved at least 500 feet from the original space to avoid a citation. Violators will be fined $25. Additionally, when parking in a time restricted location, Chapter 27,  Section 248  of the City’s Code stipulates it is possible to receive up to three tickets per day for permitting a vehicle to stand in the same parking place during the same day.

If the on-street location requires payment, the time limit permitted is noted on single space meters and metered pay stations. In some pay station locations, the time limit restriction i only noted on the pay station. This is an on-going initiative to reduce street and sign clutter where possible.

Also, there are times during the day, such as peak traffic times of 7:00 a.m. to 9:00 a.m. and 4:00 p.m. to 6:00 p.m., where parking is not permitted, even though a parking meter may be present at that location. There is a $60 fine for such violations. Another sign which overrides a time limit restriction and meter location is the permanent street cleaning sign, in which a $40 fine will be assessed for a violation.

Be mindful of signage indicating residential street cleaning or vacuum leaf collection are scheduled. Parking violations during those times may result in ticketing and/or towing.

There are a wide variety of signs posted to indicate what the parking regulations are in specific areas. In order to avoid ticketing and/or towing, you must understand and adhere to them. The signs are constructed and placed in accordance with the 
Manual on Uniform Traffic Control Devices (MUTCD). 

Here are some of the signs you will see throughout the City: 

In the Downtown Central Business District vehicles with disabled parking placards will be limited to two hours, which is in accordance with City Ordinance: No. 2013-108-74.

The Central Business District is defined as Interstate 95 to the North and East, the Downtown Expressway to the South and Belvidere Street to the West; which includes the neighborhoods of Jackson Ward, Monroe Ward, City Center District, Capital District, Central Office District, and the Biotech and MCV District. Four hour parking will still be allowed outside of the Central Business District for those with disability placards.

Violators will be fined $25.  Additionally, when parking in a time restricted location, Chapter 102, Section 275 of the City’s Code stipulates it is possible to receive up to three tickets per day for permitting a vehicle to stand in the same parking place during the same day.

The City is committed to ensuring that on-street parking is managed effectively for short-term 

2020 Enforcement Calendar

City of Richmond Traffic Order 2961 declares that parking time limits and metered and unmetered zones will not be enforced on the follow holidays, or any other legally declared holiday by the city, state or federal governments. Morning and afternoon peak period towing regulation zones (ie. 7-9am or 4-6pm) will not be enforced on holidays except as indicate below:

  • New Year’s Day – Wednesday, January 1
  • Martin Luther King, Jr. Holiday – Monday, January 20
    • Peak Period Towing Zones WILL Be Enforced
  • Washington’s/President’s Birthday – Monday, February 17
    • Peak Period Towing Zones WILL Be Enforced
  • Spring Holiday/Good Friday – Friday, April 10
    • Peak Period Towing Zones WILL Be Enforced
  • Memorial Day – Monday, May 25
  • Independence Day – Friday, July 3
  • Labor Day – Monday, September 7
  • Election Day – Tuesday, November 3
  • Veterans Day – Wednesday, November 11
    • Peak Period Towing Zones WILL Be Enforced
  • State Donated Holiday: Thanksgiving – Half Day Wednesday, November 25
    • Peak Period Towing Zones WILL Be Enforced
  • Thanksgiving Holidays/Thanksgiving – Thursday, November 26 & Friday, November 27
  • Winter Holidays/Christmas – Thursday, December 24 & Friday, December 25

All other prohibited regulations are enforceable: No Parking, No Parking Tow Away, Bus Stop/Passenger Drop Off, Loading Zones, Spaces Reserved for Emergency Vehicles, Ambulances, or Law Enforcement, Fire Hydrant (15 feet), Handicap, Handicap Ramp, Corner Clearance, Cross Walks, & Travel Lanes, etc.

There are three entities within the City authorized to issue parking tickets for on-street violations:

There are a variety of parking infractions with fines ranging from $25 to $200. 

Scofflaw vehicles, which have at least three unpaid tickets verified by either license plate recognition technology (LPR) or Parking Enforcement Officers, will be immobilized with the attachment of an orange ‘boot’.

Two notices will be placed on booted vehicles, on the driver’s side window and the windshield, with the full amount due, including a $60 processing fee for the boot. Before vehicles can be released all fees and fines must be paid in full. The boot will be removed within 45 minutes of payment. The fee is authorized by Ordinance: No. 2006-328 adopted by Richmond City Council on January 8, 2007.

Orange Boot Wheel Lock                   

Tickets can be paid in the Department of Public Works Parking Division on the first floor of City Hall Room 102, with cash, credit card, debit card or money order between the hours of 8:00 a.m. - 5:00 p.m. No checks will be accepted. There will be a 2.5 percent convenience fee for debit or credit card payments. Tickets can also be paid by phoning Standard Parking at (804) 649-3025 between the hours of 8:00 a.m. - 9:00 p.m. Only debit or credit card payments are accepted. There will be a $3.00 convenience fee for debit or credit card payments paid via Standard Parking.

The Richmond Police Department facilitates vehicle towing. If, for some reason, the City tows your car, you can retrieve it at: 

     Seibert’s Towing 
     642 W. Southside Plaza Dr. 
     Richmond, VA 23224 
     Phone:  804-233-5757 
     Web:   www.seibertscos.com

You can look up your vehicle to see if it is at Seibert’s. Go to:
 
https://intow.seibertcos.com
 
On this page citizens can enter their VIN or plate number to see if their vehicle is there.  There is a short lag time, but most vehicles should be in the system an hour or less from the time it was towed. 

For additional questions, contact Seibert’s Towing at 804-233-5757.
 

Paying your citation

  • Outstanding parking ticket information - This link will enable you to obtain information by license plate or citation number.

  • Pay Parking Ticket Online - Verify your ticket balance at online ticket lookup. Parking fines increase $10 at 15 and 30 days until they are twice the original amount.
     
  • In person
    • City HallEast District InitiativeSouthside Community Services Center
      900 E. Broad St., Room 102
      Monday through Friday
      8:00 a.m. - 5:00 p.m.
       
      701 N. 25th St.
      Monday through Friday
      8:00 a.m. - 5:00 p.m.
       
      4100 Hull St.
      Monday through Friday
      8:00 a.m. - 5:00 p.m.
       
  • By mail: 
    • Make a check or money order payable to "The City of Richmond" and return it to us in the envelope included with the citation.
    • To enable us to correctly post your payment, please include either a copy of the citation or your license plate number noted on your check or money order. 
    • If you mail your payment in your own envelope, please use the following address:
      • City of Richmond - Parking Tickets
      • P.O. Box 26508
      • Richmond, VA 23261-6508

$25 Fine

  • Exceeding the time limit designated on signs
  • Violation of parking meter provisions
  • Parking improperly in a metered on-street parking space
  • Parking improperly in a metered off-street parking area
  • Parking oversized vehicles improperly in metered spaces
  • Parking in a metered or non metered parking space
  • Parking or stopping on the wrong side of the street
  • Parking more than 18 inches from a curb

$40 Fine

  • Parking in any location in violation of section 27-197, to include the following places:
    • On a sidewalk
    • In front of a public or private driveway
    • Within 15 feet of a fire hydrant
    • Within 20 feet of a crosswalk at an intersection
    • On the roadway side of any vehicle parked at the edge or curb of a street
    • At any place where official signs prohibit parking, or during street cleaning
    • At any place where an order, rule, or regulation issued under section 2-428 prohibits or restricts parking
    • On a curb, or with any wheels off of the roadway and on the far side of the curb from the roadway
    • On a median
  • Parking in any lane marked and designated as a "fire lane," within or adjacent to a parking area or parking lot that is open to the public and which is designed to accommodate 50 or more vehicles
  • Parking so as to block an alley or to block a driveway into an alley
  • Vehicle released at location

$50 Fine

  • Parking in excess of the time limit designated on signs in a restricted parking district without a valid parking decal, temporary parking pass or visitor's parking pass for that restricted parking district

$60 Fine

  • Parking in a tow-away zone
  • Parking in a bus zone or taxicab stand
  • Parking within an intersection
  • Parking on a crosswalk

$105 Fine

  • Towing of illegally parked vehicles

$200 Fine

  • Parking in handicap zone
  • Parking in front of a ramp constructed for use of handicapped persons
  1. Administratively, under limited circumstances as noted below
  2. Contest directly to Richmond Traffic Court.

The Administrative Review Process is currently limited to the review of citations issued for parking violations. Towing charges and any related storage fees are not presently included in the scope of this process and must be appealed to the Richmond Traffic Court.

 

The Administrative Review Process is currently limited to the review of citations issued for parking violations. Towing charges and any related storage fees are not presently included in the scope of this process and must be appealed to the Richmond Traffic Court.

The administrative review of a parking citation is limited to the following conditions.

  • Malfunctioning parking meter
  • Fallen or misplaced permit or placard
  • Missing, illegible, ambiguous or incorrectly worded sign
  • Stolen or transferred vehicle
  • Stolen or lost license plate
  • Sign or other parking prohibition installed subsequent to parking
  • Disabled vehicle
  • Medical emergency
  • Owner deceased
  • Restricted Parking Permit (ticket issued in error)

If any of the above conditions apply to your citation, you may complete an Administrative Review Form. After reviewing the information you have provided the Parking Customer Service Specialist will issue a determination regarding your appeal in one of these ways.

  • Forward your appeal and all relevant documentation to the Traffic Court with a recommendation from the city of Richmond that the citation be excused.

OR

  • Deny your request and provide written notification as to the findings and balance(s) due on your account.

If your request is denied you may either pay the citation and any accrued late charges up to the date of your appeal or contest the citation to the Traffic Court.

A court date must be established if you wish to dispute a parking ticket/citation. You may contest your citation with the Richmond General District Court -- Traffic Division by completing a Contest Citation Form that has been approved by the Court.

If you live within 25 miles of the city's borders:

To contest a first-notice citation* (see below), you must come to
    Parking Violation Unit
    900 E. Broad St., Room 102
    Richmond, VA 23219
    Map It

This is the procedure set by the John Marshall General District Traffic Court, who reports to the Virginia Supreme Court, not the City of Richmond.
 
If you live further than 25 miles from the city's borders:

To contest a first-notice citation* (see below), please contact us at (804) 646-5700 to obtain a form to contest. Our 311 call center will take your request and forward it to one of our Parking Customer Service Representatives who will respond to your call within 48 hours of the request.
 
* The City of Richmond reserves the right to prohibit the contesting of tickets once collection action has been initiated. According to City code section 27-219, The City of Richmond will prohibit anyone from contesting a citation(s) if that action is not taken within 10 days after the first notice of nonpayment is mailed. Citations may not be contested after they have been paid, nor may payment for contested citations be made to the City of Richmond once they have been contested. Once the citation has been contested and the information forwarded to the Traffic Court to establish a court date, all actions regarding the citation must be handled through the Clerk, General District Court, Traffic Division: (804)646-6431.

Important Notes

Should the traffic judge not rule in favor of the contesting party, the court will collect both the cost of the parking violation and associated court costs. The city does not receive any portion of the court costs, nor is it responsible for determining the amount charged. The amount of court costs for unsuccessfully contesting a parking violation may be obtained from the office of the Clerk of the General District Court, Traffic Division, at (804)646-6431.

Once the completed Contest Form has been received, a court date will be set, within 45 days of the date of notification to contest the citation. A copy of the Contest Form, with the court date noted on the Form, will be returned to you.

You may check on the status of citations contested with the Richmond Traffic Court online. If you have contested your ticket to the Traffic Court, click to find out the status of your case. Read the "How to use" instructions before proceeding on their site.

Richmond code section 27-279  provides the criteria necessary to establish restricted parking districts. This ordinance permits the creation of additional districts throughout the city while not adversely affecting existing districts.

Richmond's neighborhoods have limited parking for residents therefore parking without a permit on designated residential streets is restricted to residents (see definition below) of a Residential Parking District and guests of the residents (with a temporary permit or an annual visitors pass).

The decal helps to ensure that residents of densely populated areas have reasonable access to parking near their residences. Cars parked in violation will be ticketed and possibly towed.

The ordinance specifies that home owners can purchase permits for all vehicles they own, and two annual visitor passes. Renters, with the appropriate approval of the property owner, can only purchase permits for their vehicles.

General Permit Requirements & Definitions

Please visit the Fan and Carver District pages for specific instructions and forms.

Please review the instructions and complete the application. Tenants must complete an application and have the property owner complete and sign the Property Owner-Tenant Information Form. Payment methods and locations are noted on the Instructions Form. Please contact the number at the bottom of the Instructions should you have any questions.

Parking Decals are permits for persons residing in the residential restricted parking district. The decal enables residents to park vehicles, including motorcycles, within a designated area for greater than the hourly restriction without being ticketed. In order to park in designated areas of the District, any parked vehicle must display the decal. Those eligible to obtain a permit must display it inside the car, on the lower right corner of the the driver's side windshield.

A resident of the district is defined as an owner of record or renter of property in the district and members of their immediate family who reside with the owner or renter at the address in the District:

  • (1) Who are licensed drivers; and
  • (2) Whose domicile is the address for which they are seeking to obtain the parking permit.

Property owners must complete the Residential Parking Permit Application (RPPA) for the respective district and provide either a copy of their real estate bill or other information that verifies their ownership of the property.

Renters must complete the RPPA, have the property owner sign the application and provide a valid written lease for the property located in the District for which they seek to obtain a permit.

Students are required to meet the resident requirements indicated above and comply with the vehicle registration requirements indicated below to be eligible to obtain a residential, restricted, parking decal.

Vehicles must be registered in accordance with the requirements of the Virginia Department of Motor Vehicles (DMV). If the DMV requires the vehicle to be registered in the City of Richmond, all City taxes and fees that are due must be paid prior to obtaining a parking decal.

Guests will be in violation and may be ticketed and towed if a current guest permit (temporary parking or annual visitor's pass) is not properly displayed. The guest permit should be taped inside the rear window of the vehicle in the lower right corner.

Resident identity verification the resident must present a picture ID or another form of identification that enables City staff responsible for administering the restricted parking program to verify their identity.

Vehicles without the appropriate permit/pass will be ticketed by our on-street parking enforcement personnel. If you are a resident, you can buy a permit by visiting

Department of Public Works Parking Division

City Hall
900 E Broad St., Room 102
Richmond, VA 23219

Bring proof of residency or lease, driver's license, vehicle registration form and if you are a student, bring your full-time class schedule.
Applications and more detailed instructions are noted below. If you have any questions, please call 3-1-1 or visit with a member of our Parking staff in Room 102 in City Hall, 900 E. Broad St. 

Monday through Friday between 8:00 a.m. and 5:00 p.m.

Forms

Carver Restricted Parking 

The latest permits expire December 31, 2020

Fan Restricted Parking Forms and Information

These permits expire June 30, 2021.

    Randolph Restricted Parking

    These permits expire July 31, 2021.

    South Mulberry Restricted Parking

    These permits expire July 31, 2021.

    Jackson Ward Restricted Parking

    These permits expire July 31, 2021.