Contact Us

900 E. Broad Street
Richmond, VA
23219 USA

Hours: Mon - Fri (8 a.m. - 5 p.m.)

Phone No. 804-646-6430

Email: Ask Public Works

Public Information

DPW Traffic Alerts - Weekly/Ongoing Street Closure Report

Traffic Advisories can also be found on the Department's Twitter page (

Closure Notifications

  • If you want to receive street closure notifications, please send an email to and we will add you to the street closure email distribution list.

Richmond's Guide to Being a Good Neighbor

Cover Image Photo This publication is a helpful guide that covers the responsibilities of both residents and the government in maintaining a safe, healthy, and vibrant neighborhood and a wonderful city in which to live.

This booklet summarizes select city ordinances as of June 2021 and is not meant to be a complete account of all ordinances. City Council often amends ordinances so it is important to check with the responsible department indicated to ensure there have been no changes since this booklet was published.

For questions, please contact our customer service team at RVA311 by dialing 3-1-1 or 804-646-7000, visiting, or using the RVA311 mobile app.

Download your copy of the publication here.

How to Flyers

Event Flyers and Notifications (click the link for the flyer and details)

Neighborhood Clean Up Schedule

Upcoming Event: Bring One for the Chipper - Richmond E-Cycle Day 

  • City of Richmond residents only
  • January 8, 2022 from 10 am to 2 pm
  • Corner of Arthur Ashe Boulevard and  Robin Hood Road
    • Collection of Christmas Trees
    • Electronics fees vary from $2 to $30 (cash or check)
    • Paper shredding - up to five boxes (please remove stapes and binder clips)
    • NO Household Hazardous Waste Items and Oil-based Paint will be collected

Image - Bring One for the Chipper Recycling Event

Previous Recycling Events:


Media Advisories

What We Do

Internal and external communications

  • News Releases
  • Street/Lane Closure Notifications
  • Promote DPW events and activities
  • Social Media
  • DPW Newsletter
  • Starnet Updates
  • updates
  • Attend/Address community, civic meetings

Department spokesperson (Public Information Manager)

  • Media Relations
  • FOIA representative

Respond to resident’s inquiries

  • Research service complaints and update residents

Create advertising/education campaigns

  • Media Buys
  • Video Shoots
  • Script writing
  • Coordinate events campaigns with other agencies (internal and external)


Communications and Marketing Analyst
Paige Hairston