Contact Information:

Social Services
City of Richmond

 

Marshall Plaza Building
900 E. Marshall Street
Richmond, VA
23219 USA
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Customer Care Center:
Call 3-1-1
(804) 646-7212 (Outside Richmond Area)

Locations:

East Richmond:
East District Center
701 North 25th Street
Richmond, VA 23223-6539
Hours: Mon-Tues-Thurs 9:00am-12:00pm
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Downtown:
Marshall Plaza Building
900 East Marshall Street
Richmond, VA 23219-1538
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South Richmond:
Southside Community Services Center
4100 Hull Street Road
Richmond, VA 23224-1745
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Contact Social Services
  • 24-Hour Child Abuse and Neglect Hotline - (800) 552-7096
  • 24-Hour Virginia EBT Customer Service Helpline - (866) 281-2448
  • Adoption Services - (804) 646-7475
  • Adult Protective Services - (888) 832-3858
  • Building Hours, Office Locations, General Information - 3-1-1
  • Comprehensive Services Act Information - (804) 646-7445
  • Foster Parent Information - (804) 646-5437
  • Fraud Hotline - (804) 646-5707
  • Questions Regarding Benefits Programs - 3-1-1
  • Suspected Adult Abuse/Neglect/Exploitation - (888) 832-3858