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To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.

City News

Press Releases and Announcements

Posted on Apr 20, 2026

City of Richmond Delivers Personal Property Tax Bills

The City of Richmond Department of Finance announced today the delivery of the 2026 personal property tax bills. Property owners should expect to receive their bills beginning today, April 20, 2026. 

The City of Richmond offers a convenient and secure online payment option through the enhanced RVAPay system, the City’s official payment portal. RVAPay allows residents to pay their personal property tax bills conveniently and securely. Taxpayers must create a RVAPay account to pay online at rvapay.rva.gov. There are no service fees for payments made through the RVAPay portal.  

In-person and mail-in payment options are also available. Additional details are included with each bill. 

“We want to make this process as seamless as possible for our residents,” said  Director of Finance Letitia Shelton . “We encourage all taxpayers to review bills promptly and to take advantage of the convenience RVAPay provides. As always, our team is standing by to help with any questions or concerns you may have.” 

Questions about personal property tax bills, payment options, or other related matters may be directed to the City’s 311 Customer Service Center by dialing 3-1-1 from anywhere inside of the City (or 804-646-7000 outside the City limits) or by visiting rva311.com. Customer service representatives are available to assist during normal business hours. 

Personal Property Tax payments are due Friday, June 5, 2026 .

“It’s never fun getting a bill in the mail,” said  Chief Administrative Officer Odie Donald II , “That’s why it is imperative that we ensure accuracy and simplicity in process. Ultimately, these resources fund the essential City services that we all benefit from: public safety, infrastructure, community programs, and so much more. Our responsibility is to make the process for our taxpayers seamless.”  

The City of Richmond thanks residents and businesses for their continued cooperation and prompt attention to their tax obligations.