Citizen Service and Response

What we do

Citizen Service and Response (311) assists residents by getting their non-emergency concerns or questions answered, or delivered to the correct team for investigation, so services or assistance can be provided.

employees working at their computers with headsets on in a call center
Phone
(804) 646-7000
Hours
Monday – Friday, 9:00 a.m. – 5:00 p.m.