Contact Us

Address: 900 E. Broad St.,
                 Room 115
                 Richmond, VA 23219

Phone:     (804) 646-4646
                 For gas leaks, leave the area and call 911

 

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Stormwater Utility

Stormwater is rain or melted snow that flows over driveways, parking lots, roads, sidewalks, streets and roofs or any surface that cannot absorb water. As water travels over these surfaces, it picks up dirt, trash, oil, grease, pesticides, fertilizers, pet waste and other pollutants and carries them into our waterways.

Visit RVAH2O to learn more about what the City of Richmond is doing to preserve and protect the health of the James River. 

The Stormwater Utility offers customers the opportunity to receive a reduction in their stormwater fee. Customers who reduce stormwater runoff or who improve the quality of the stormwater runoff from their property to the Richmond stormwater system and/or the surrounding water bodies by installing "green practices" will qualify for the credit.

To find out more about the credit program, how it works, and how to apply, please click on the links below.

Stormwater Credit Manuals and Applications

General Credit Application - To be filled out by all customers applying for stormwater credits.

Residential

Non-Residential

The City's Public Education and Outreach program goes out and educates citizens of all ages on the benefits of keeping stormwater clean. Civic groups and community meetings hearing how each citizen can help the city control stormwater runoff and use management practices to prevent pollution from entering our streams and rivers.

How Does Stormwater Affect Me?

Stormwater is the portion of rainfall that does not soak into the ground (infiltrate) and runs off surfaces such as driveways, yards, and parking lots and into the storm sewer system and, ultimately, into the James River. Stormwater does not get treated before it enters our waterways.  The U.S. Environmental Protection Agency says stormwater is the nation's largest water quality problem, as stormwater picks up pollutants and carries them to our streams and rivers. These pollutants include trash, oil, household chemicals, pesticides, herbicides, pet waste, septic tank overflows, and sediment. These pollutants can cause unsafe drinking and swimming water, fish kills, and other environmental and human health problems.

Clogged storm drains and catch basins full of trash and debris can attract pests, create odors, and become a breeding ground for mosquitoes. Clogged drains can also cause local flooding, which can damage property.

How Can I Help?

  • Pick up the poop. Pet waste contains bacteria that contaminates the James River. Always pick up pet waste and throw it in the trash whether you're at home, on a walk or away.
  • Only rain in the drain. Do not dispose of trash, leaves, debris or toxic substances in storm drains.
  • Install a rain barrel at your home and collect water to use for your garden.
  • Utilize curbside recycling in your neighborhood.
  • Do not over fertilize your lawn. Do a soil test before you apply fertilizer and follow the recommendations.
  • Wash your car on grass, not a hard surface or take your car to the carwash where the water is recycled.
  • Keep our sewers “FOG-free." FOG stands for fats, oils and grease. Avoid putting grease down the drain where it builds up and blocks the pipes.
  • Do not flush wash waters or wastewaters into the storm drain. Industries that discharge wastewaters are required to apply for an Industrial Pretreatment Permit from the Department of Public Utilities. Information on wastewater treatment is available here on DPU's website.

Current Outreach Projects

Drain Art Program

Our Drain Art Program uses art to promote education about pollution and how it affects the James River. The program and more information is hosted at RVAH2O.org.

Storm drain art

Richmond Public Schools

The Stormwater Utility's educational outreach program seeks to educate students about stormwater, conservation, and protecting our local environment.

Pet Waste Campaign

Pet waste is a large contributor to the high bacteria count found in many Richmond streams. Pet owners need to be aware that pet waste is not fertilizer and that runoff impacts the heatlh of our streams. The purpose of the "Pick Up the Poop" campaign is to help bring awareness to the many pet owners in the city.

Rain Barrel Program

Rain barrels are a great way to collect and store runoff water from roofs for future use. Water that would otherwise end up going down a storm drain can be used for washing cars or watering plants, saving many gallons of water over time. Plus, rain barrels are a great way for homeowners to beautify their property and reduce their stormwater fees.

For Stormwater Management information, click here.