911: Call if you can, text if you can't
Non-Emergency /
file a Police Report:
804-646-5100
Business Phone:
804-646-5911
Outreach contact:
Taylor Fuqua
804-646-3542 (office)
804-709-4418 (cell)
Community outreach
The Richmond Department of Emergency Communications, Preparedness and Response (DECPR) provides education to adults, youth and children about the proper procedures for getting help through 911 and the non-emergency Police number, 804-646-5100, as well as how to prepare for city-wide emergencies and disasters. We also offer opportunities for the public to provide feedback on the services we provide. We can provide an informational table with staff and giveaways, a presentation to civic and community groups, or you can arrange to tour our emergency communications center.
Learn more about how we work to keep Richmond safe and how you can help. For more information, contact [email protected].
2025 Citizen Survey- Click Here to Take the Survey!
The 2025 Citizens Survey gives residents the opportunity to share feedback about their experience calling 911. Your responses help us evaluate our service, identify areas for improvement, and continue providing timely, professional emergency communications to the city of Richmond.
