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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.

Locations:

Downtown:
Marshall Plaza Building
900 East Marshall Street
Richmond, VA 23219-1538

 

South Richmond:
Southside Community Services Center
4100 Hull Street Road
Richmond, VA 23224-1745
 

 

Important Notice:

The Richmond City Department of Social Services is in the process of moving to 300 E. Franklin Street. 
The department will release the Grand Opening date for that location once it has been finalized. 
Additional updates will be shared as the specific timeline for the closure of Marshall Plaza is finalized.

Department of Social Services (DSS) in-person services will remain available at the Southside Community Services Center as existing in-person DSS services at the Southside Community Services Center will not be impacted during the move.
 

Residents needing to apply for SNAP, TANF, Medicaid, and Energy Assistance benefits can apply by:    

📞 Calling 1-855-635-4370
🌐 Online at www.commonhelp.virginia.gov
📠 Faxing to 804-646-7018
📧 Emailing [email protected]
🏢 Visiting our Southside location in-person at 4100 Hull Street Rd.