Contact the Department of Finance

Phone: (804) 646-7000
Online: RVA311.com

Please submit all inquiries using
the City's RVA 311 system

Address:
Department of Finance
900 E. Broad Street
Richmond, VA 23219

City of Richmond Finance Directory

Below you will find a number of contacts by area for the City of Richmond's Department of Finance.  We welcome all questions, comments, and suggestions.

Area Phone
Customer Service (804) 646-7000
Director's Office (804) 646-5829
Accounts Payable (804) 646-5658
Delinquent Collections (804) 646-7000
License, Assessment, Tax Audit (804) 646-7000
Real Estate Payments (804) 646-7000
Risk Management (804) 646-5604

Below you will find a number of contacts by area for other City of Richmond departments related to finance.  They welcome all questions, comments, and suggestions.

Area Phone
Assessment of Real Estate (City Assessor) (804) 646-7500
Dog Licenses (Animal Control) (804) 646-5573
Parking Permits, Enforcement, Tickets (Public Works) (804) 646-7000
Special Event Permits (Parks and Recreation) (804) 646-0761
Treasurer's Office (804) 646-6474
Vehicles Towed from City Property (Seibert's Towing)     (804) 233-5757
Vehicles Towed from Private Property (Police) Press 1      (804) 646-5100

Below you will find a number of contacts by area for the surrounding counties and commonwealth entities related to finance.  They welcome all questions, comments, and suggestions.

Area Phone
Virginia Department of Motor Vehicles (804)367-0538
State Department of Taxation (804)367-8031
Henrico County, Department of Finance (804)501-5580
Chesterfield County, Commissioner of the Revenue (804)748-1281

Please mail comments, concerns, and questions to the City of Richmond’s Department of Finance using the following address:

Payments sent to P.O. Box below will experience processing delays, please use address on applicable invoice when mailing payments, or pay online.

City of Richmond Dept. of Finance
P.O. Box 26505 
Richmond, VA 23261-6505
 

Online payments through the Department's payment portals are preferred. However, mail payments for the City of Richmond's Department of Finance are accepted using the following addresses:

Admissions, Transient Occupancy, and Meals (ATOM)*
Online Payment Portal: Virginia Interactive
*If mailing a physical check, expect processing delays and mail to:
900 E. Broad Street, Room 102
Richmond, Virginia 23219

Business Personal Property
Online Payment Portal: RVA Business Portal
City of Richmond Dept. of Finance
PO Box 70622
Philadelphia, PA 19176-0622

Business, Professional, and Occupational Licenses (BPOL)* 
Online Payment Portal: RVA Business Portal
*If mailing a physical check, expect processing delays and mail to:
900 E. Broad Street, Room 102
Richmond, Virginia 23219

Personal Property
Online Payment Portal: RVA Pay
City of Richmond Dept. of Finance
PO Box 38097
Philadelphia, PA 19101-8097

Real Estate
Online Payment Portal: Invoice Cloud
City of Richmond Dept. of Finance
PO Box 70622
Philadelphia, PA 19176-0622