Explore OSC
The City of Richmond's central hub for public information, department support, and community connection resources.
Our Public Information Officers are communications professionals responsible for managing and sharing information between the Richmond City government and the public, including media, community stakeholders, and visitors.
The Virginia Freedom of Information Act makes sure that residents have access to public records and public meetings.
The Press Secretary serves as the primary spokesperson for the mayor, managing communications with the media and the public.
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About us
The Office of Strategic Communications is your hub for City of Richmond public information! Residents, businesses, and visitors deserve to know about the efforts taking place all over our city to keep our daily lives running. Our job is to work with all the platforms at our disposal to get that information to you. Explore our webpage to learn who we are, how we support departments city-wide, and how you can connect with our information.
Get to know OSC leadership
Portrait of Ross Catrow
Ross Catrow, OSC Director
Ross was appointed to lead OSC in early 2025 by Mayor Danny Avula. He was hired into the office as a deputy director in 2024.
Ross has been communicating for most of his life but has done so professionally since the late aughts. From 2021 to 2024, he served as the Director of Communications for the Richmond and Henrico Health Districts. During the height of the COVID-19 pandemic, Ross is proudest of the way his team updated the public with ever-changing vaccination information.
He founded RVANews, a local news magazine, and Good Morning, RVA, a daily email newsletter which explained local issues in a clear and concise way. Before that, he was the executive director of RVA Rapid Transit, a local non-profit that advocates for frequent and far-reaching public transit in the Richmond region.
Ross believes that by sharing our stories we strengthen what connects us and what makes us all Richmonders.
