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Concerned about high water bills?

… Concerned about high water bills? Submitted by johnsorl on Fri, 02/02/2024 - …

LIHWAP Available to Eligible DPU Customers with Delinquent Water Bills

… LIHWAP Available to Eligible DPU Customers with Delinquent Water Bills Submitted by jefferslc on Tue, 11/22/2022 - 09:51 The …

DPU Encourages Eligible Customers with Delinquent Water Bills to Utilize LIHWAP To Avoid Disconnection

… DPU Encourages Eligible Customers with Delinquent Water Bills to Utilize LIHWAP To Avoid Disconnection …

New Utility Rates In Effect July 1

… on May 13, 2019 go into effect with the first utility bills customers receive in July 2019.  Department of Public … effective and consistent delivery of quality natural gas, water, and stormwater utility services requires aggressive …

City of Richmond Department of Public Utilities new utility rates go into effect July 1, 2023

… on May 8, 2023 go into effect with the first utility bills customers receive in July 2023. Department of Public … “ The effective and consistent delivery of quality gas and water services requires substantial programs to protect …

DPUCares Customer Support Event June 10

… Today Need financial assistance for your City of Richmond water and gas bill? Don’t Delay. Join the Department of Public Utilities … including flexible payment plans, ask questions about your bills and learn how to save on future water bills. All …

City of Richmond Department of Public Utilities new utility rates are effective July 1, 2024

… on May 13, 2024 go into effect with the first utility bills customers receive in July 2024. Department of Public … “The effective and consistent delivery of quality gas and water services requires substantial programs to protect …

Don’t Delay Pay Today

… to support customers who are delinquent on their utility bills. DPU has partnered with PromisePay to provide … with Promise. The federally-funded Low Income Household Water Assistance Program (LIHWAP) is available to eligible customers who are behind on their water bill. Households eligible for LIHWAP assistance must …

Understanding High Utility Bills

… Understanding High Utility Bills Submitted by jefferslc on Fri, 01/20/2023 - 08:56 … a security deposit to be included with the first bill. Water Leaks A water leak can be devastating to a customer’s … is determined to be on the customer’s side, all charges billed will be the responsibility of the accountholder.  A …

FAQS - DPU's Road to Recovery

… of Richmond residents by providing clean and safe drinking water, among other utility services during this time. The … activity, customers that are past due on their utility bill are strongly encouraged to enroll in a payment plan. … call (804) 646-4646. MetroCare Water Program – This water bill payment assistance program provides funds to …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

batteau

RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.