Posted Feb. 17, 2025

Some City parks closed, and residents encouraged to sign up for Richmond Ready Alerts to stay informed.

The City of Richmond Department of Public Utilities will activate the Dock Street floodwall as a cautionary measure due to the recent heavy rainfall. Dock Street will be closed between 17th and 21st Streets while the floodwall is activated, with detours in place. The floodwall and impacted streets will re-open once the water recedes.

The Department of Public Utilities has and will continue to perform other measures to help lessen the impact caused by heavy rainfalls. Bosher's Dam has been closed, as have several of the floodwall's interior gates, with no impacts to the public. DPU actively cleans storm drains in areas prone to flooding and are always prepared to respond to flooded inlets or drain. Residents and businesses are also encouraged to assist by keeping drains free of debris such as trash, sediment, cigarette butts, leaves, and lawn clippings. Inlets that are full of trash have reduced capacity to take the stormwater away and can cause flooding, driving hazards, and property damage even during small rain events.

DPU will continue to monitor the river levels and take appropriate action to mitigate flooding impacts. For more information on the City's floodplain management, visit: https://www.rva.gov/public-utilities/stormwater-management.

City Parks closures

The Department of Parks, Recreation and Community Facilites has also closed the parking areas at Pony Pasture and Huguenot Flatwater through Tuesday. The Belle Isle service access road next to Hollywood Rapids has also been closed for safety reasons.

Inclement & overflow shelters

The Inclement Weather Shelter (IWS) will operate continuously from 8 a.m. Wednesday, Feb. 19 and close at noon on Saturday, Feb. 22 due to severe weather conditions. The IWS is located at 1900 Chamberlayne Parkway. The regular hours of operation are daily from 5 p.m. until 8 a.m. The IWS is for single men and women and can accommodate service animals. All guests will be provided a cot, dinner, snack, and breakfast. Admission is first come, first served. Due to a limited number of spaces (66 men and 44 women) you may call the Salvation Army for availability at 804-653-5707.

The Overflow Weather Shelter will open and operate continuously from 10 a.m. Wednesday, Feb. 19 and close at noon on Saturday Feb. 22. The Overflow Shelter is located at 900 E. Marshall Street. The Overflow Weather Shelter can accommodate 60 guests including families. Depending on weather conditions the days/hours of operation may be extended.

Richmond Ready Alerts

Richmond Ready Alerts Residents are encouraged to sign up for the new Richmond Ready Alerts system that can send information to users via text, e-mail, phone, or through an app about severe weather, fires, floods, missing persons, and other crucial public safety updates. Learn more: rva.gov/richmondreadyalerts. 

Department of Public Utilities celebrates 50 Years of the Safe Drinking Water Act

December 2024 marks the 50^th anniversary of the Safe Drinking Water Act (SDWA) – a law that established national standards for the quality of drinking water and regulations for public water suppliers. This groundbreaking law has ensured public health and safety since it was passed on December 16, 1974. The law also increased emphasis on providing information about the quality of drinking water to the Environmental Protection Agency (EPA) and the public at large.

Over the past 50 years, the SDWA has made significant strides in guaranteeing access to safe, clean drinking water for millions of Americans. It has established water quality standards, reduced harmful contaminants and supported water systems of all sizes in delivering safe water to their communities.

The City of Richmond Department of Public Utilities has worked to invest in advanced water treatment technologies, upgrade aging infrastructure, replace lead service lines, educate the public about water safety and surpass the quality standards of our drinking water. These efforts align with the spirit of the Safe Drinking Water Act and its mission to protect public health.

As we celebrate this milestone, DPU also celebrates our own successes in the water sector as well as our water professionals who work around the clock to keep Richmond’s water safe, clean and reliable. We also invite the community to reflect on the importance of safe drinking water and the role everyone plays in protecting this essential resource.

For more information about the Safe Drinking Water Act and our work in the community follow us on X and Facebook @RichmondDPU.

Click here to view the entire Safe Drinking Water Act Timeline. 

Posted on October 31, 2024

Richmond, VA – The City of Richmond Department of Public Utilities (DPU) met the October 16, 2024 deadline to submit, to the Virginia Department of Health (VDH), an inventory map that identifies the material of water service lines. This deadline is part of the U.S. Environmental Protection Agency’s (EPA) Lead and Copper Rule Revisions (LCRR), which requires a continued focus on eliminating lead lines across the nation.

The interactive map, available to the public since March 2024, identifies what is known about the material of the service lines that deliver drinking water to homes and businesses. The City has been building this map for the past two years, primarily using information obtained from City records. However, customer action is needed to help in this identification process by the completion of a survey. This on-line survey, which takes on average 10 minutes to complete, requests information on the customer owned, water service line material. This vital information will aid in development of a long-term, lead replacement plan. This replacement plan will define the effort needed to meet EPA’s regulations requiring that all lead pipes be replaced within 10 years.

DPU is sending 85,000+ letters to Richmond residents beginning TODAY as part of the LCRR regulations. The requirement states the City must notify persons served at properties where the service line material is unknown or confirmed to be lead or galvanized within 30 days of the map submittal. These letters are required annually, which is why we are continuing to strongly encourage customers to complete the survey.

“The Department of Public Utilities takes its mission to provide safe, clean and reliable drinking water to its customers very seriously. We play a critical role in ensuring the public health of our community is always foremost and eliminating lead service lines is part of our mission work,” says April Bingham, DPU senior director.

Richmond’s drinking water has always met and usually exceeds standards set by EPA and VDH. DPU continuously monitors the safety of its drinking water, with continuous testing for numerous substances. The results of these tests are shared with VDH monthly and published annually in the City’s Consumer Confidence Report.

We remind citizens that eliminating the risk of lead getting into drinking water is a shared responsibility. Richmond’s drinking water does not contain lead when it leaves the treatment plant. Rather, instances of lead in water can occur from water service lines made of lead as well as internal plumbing materials. A portion of each water service line is owned by the City (public), and a portion is owned by the property owner (private).  

The City will continue work to eliminate the risk of lead from drinking water. More information on lead in water or the Lead Free Water Program can be found here or by calling the 804-646-8600.

City of Richmond Department of Public Utilities hosting senior weatherization kit giveaway event

HAPPENING TODAY!

Richmond, VA – The City of Richmond Department of Public Utilities is hosting senior weatherization kit giveaway events as part of its Senior Care Program. The kits contain sample items such as weather stripping, plastic window covering, draft stopping outlet covers and an energy saving lightbulb. These items are designed to assist seniors with winterizing their homes and reducing their home heating costs. All Richmond seniors aged 65 and up are encouraged to visit on any of the following days to receive a free kit, while supplies last.

MEDIA ADVISORY

October 24, 2024

Contact: Rhonda Johnson          

The City of Richmond greatly values the James River as its sole source of finished drinking water and is also very cognizant of its beloved home for recreation and beautiful aquatic life.  Over the years, the City’s commitment and work along with that of its partners has vastly improved the quality of the river with greater access to all visitors.  The Pipeline Trail, which is suspended above the James River, is the catwalk built when part of the City’s Combined Sewer System (CSS) pipe was installed nearly 50 years ago.

These Frequently Asked Questions (FAQs) are a means to keep the public informed about current events involving the modified access to the Pipeline.

1. Who is responsible for maintaining the Pipeline?

There are many stakeholders. CSX owns the railway, while the City of Richmond has multiple departments with a vested interest.  The Department of Public Utilities (DPU) is responsible for maintaining the 42” sewer pipe.  The Department of Parks & Recreation (PRCF) manages all parks within the City, including the James River System.  From a city maintenance and operation perspective, the Pipeline is not within the James River Park System or trail area and therefore not maintained by PRCF.

Short- and long-term decisions about the comprised sewer pipe on the trail will include these and other stakeholders.

2. Who has the authority to limit access to the Pipeline?

Please see response #1 above.  Stakeholders are working together collaboratively.

3. Are the sewer repairs complete? And if so, why is the Pipeline closed to the public?

From a safety perspective, the area of pipe that leaked in July 2024 remains closed to the public.  The long-term plan for the compromised sewer pipe is under development by engineers.  DPU is working closely with Parks & Recreation, CSX and the City of Richmond Risk Management on the variables involved.  For this reason, the City strongly encourages the public to remain off the Pipeline while engineers focus on the long-term solution.

4. If the sewer repairs are complete, when will the large straps be removed from the sewer pipe?

While the sewer pipe is empty, abandoned, and isolated from any active CSS infrastructure, it is still compromised.  A fence has been resurrected to protect a portion of the sewer pipe, which is referred to as “the work zone”.  The goal of the fence is to avoid tampering with the existing straps, eliminate foot traffic and minimize safety concerns on this portion of the Pipeline.

5. How does this sewer pipe impact water quality for the James River?

The Pipeline is part of the City’s CSS and is a combined pipe that carries both sewer and stormwater. Any damage to or malfunction of the pipe could cause leaks, which is what occurred this summer.  It is important to note that this part of the City’s infrastructure is not included in the requirements for Senate Bill 1064, which requires the City to accelerate its work on reducing combined sewer overflows.

Senate Bill 1064 involves three specific phases to help reduce CSO overflows by 2035.

• Phase 1 – Interim Plan involving 10 projects with completion by July 1, 2027
• Phase 2 – Final Plan involving 4 projects with completion by July 1, 2035
• Phase 3 – Green Infrastructure (ongoing)

6. If the Pipeline is not included in the SB 1064 regulation, what caused the recent leaks in July 2024?

There were two separate events that occurred in July 2024:

1. On July 2, DPU reported a CSS weather event to Department of Environmental Quality (DEQ) as required by the City’s VPDES permit.
2. On July 15, the bypass pump, which carries flow away from the existing pipe, went offline, causing the sewer pipe to expand and overflow into the James River.

7. Is the Pipeline safe to visit?

No.  When river levels are low, the pipeline can easily be seen. The opposite occurs when the river levels are high – the pipeline is submerged beneath the fast-flowing river, making it unsafe to traverse.  Additionally, the portion of the sewer pipe located in the work zone remains compromised. DPU continues to perform regular monitoring of the pipe while engineering solutions are under review.

8. When will the public learn more about the long-term engineering design?

DPU is currently working with the engineering firm to assess both the short- and long-term needs.  DPU is committed to providing regular updates to the public via our website at www.rva.gov/public-utilities 

9. When will the public learn more about the long-term status of the Pipeline?

All stakeholders recognize the public’s interest for recreational access to this portion of the James River, which is why the decision for the long-term status will not be made lightly. This will be a shared decision amongst several stakeholders and will need to include the review and potential revision of easements, access and ownership.  In the meantime, City Councilmembers will continue to receive regular updates.

10. As a river enthusiast, are there other locations where I can access the James River?

Yes. The James River can still be accessed at locations such as Pony Pasture, Reedy Creek, Ancarrows Landing, the Wetlands, Great Shiplock Park, Belle Isle, Dock Street and Tredegar Put In.  There are also overlooks on the floodwall, which lead to both banks of the river for viewing points in addition to the access points listed above.