Delinquent Collections

This page contains information for paying any outstanding taxes for Admissions, Lodging and Meals (ALM) taxes; Business Professional and Occupational License (BPOL); Personal Property Taxes and Real Estate Taxes.  Our collection functions also include managing the Debt Set Off (DSO), the Virginia Registration Withholding (VRW).  

Pay Delinquent Taxes Online:

For Additional Information Including Delinquent BPOL Taxes Please Contact Us at:

Frequently Asked Questions (FAQs) Regarding Delinquent Taxes

Why am I in Delinquent Collections?

If the taxes are not filed and paid by the due date, the taxes are sent to the Delinquent Collections Unit.

What collection actions are taken if I don’t comply?

If you receive a collections notice and do not pay the balance in full, the following actions can occur:

  • Issuing Tax Liens
  • Outsourcing to a Collection Attorney or Agency
  • Civil Law Suits
  • Seizure of Property.

What are the collection programs managed by Delinquent Collections Unit?

Debt Set- Off (DSO) - Taxpayer’s state tax refund or lottery winnings are seized. The charge to the taxpayers $25.00 for City and 4% of the total refund paid to the state.

Virginia Registration Withholding (VRW) – Taxpayer is unable to register and/or renew any vehicles they own with state license tags at DMV.  The charge to the taxpayer is $25.00

Can I be set up on a payment arrangement?

Total Amount Due Maximum Length of Arrangement Offered
$1,000 to $5,000 15% down payments up to 12 months
$5,001 to $15,000 15% down payments up to 18 months
$15,001 to $50,000 15% down payments up to 24 months
$50,001 to $75,000 15% down payments up to 36 months
$75,001 to $100,000 15% down payments up to 48 months
$100,001 and up 15% down payments up to 60 months


Other Useful Sources of Information Regarding False Alarm Fees