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Installation of new pump led to increased fluoridation levels at Water Treatment Plant, water remains safe to drink

Posted on Monday, April 28, 2025

Richmond, VA — The City of Richmond's Water Treatment Plant experienced an issue on Wednesday, April 23 during installation of a new fluoride pump, which led to a temporary increase in the level of fluoride in the water system for a period of five hours. Prior to this event, the fluoride system was offline for repairs. During this period, drinking water produced by the Water Treatment Plant remained safe for consumption.

Fluoride levels detected at the Water Treatment Plant were 2.67 milligrams per liter (mg/L) which is below the Maximum Contaminant Level (MCL) of 4.0 mg/L, the highest level that is allowed in drinking water by the U.S. Environmental Protection Agency (EPA). The optimal target level of fluoride is 0.7 mg/L.

The fluoride levels detected today at the Hanover point of entry was 1.6 mg/L; the level at Henrico was 1.19 mg/L; the highest level at Chesterfield was 1.21 mg/L. Current levels of fluoride range from 0.4 mg/L to 0.7 mg/L at the City of Richmond's Water Treatment Plant. At no point did samples collected in the distribution system indicate the fluoridation level exceeded the MCL of 4.0 mg/L within the region.

Although the Department of Public Utilities is currently in the process of creating new standard operating procedures for the Water Treatment Plant, plant staff did not notify the Virginia Department of Health within the required 24-hour period.

"I'm disappointed with our failure to communicate. This incident damages the work we're doing to rebuild trust — not only with the residents of Richmond, but our communities, and our regional partners, including Henrico, Chesterfield, and Hanover. We must do better," said Mayor Danny Avula.

While long-term exposure to elevated levels of fluoride can be unsafe, this incident is considered an acute exposure. See below for language from the EPA for chronic fluoride exposures. Drinking water provided by the Water Treatment Plant remains safe to drink.

Special Notice

When there is a secondary MCL greater than 2.0 mg/L, waterworks are required to provide a special notice to customers. This special notice about the City of Richmond's drinking water serves to address the potential related to cosmetic dental problems that might affect children under nine years of age. At low levels, fluoride can help prevent cavities, but children drinking water containing more than 2 milligrams per liter (mg/L) of fluoride may develop cosmetic discoloration of their permanent teeth (dental fluorosis). The City of Richmond has tested the fluoride levels within the distribution system and confirmed that the level in the nine pressure zones for the distribution system are between 1.00 mg/L and 2.94 mg/L. The City is actively flushing the pressure zones where the fluoride mg/L is above 2.0.

Dental fluorosis, in its moderate or severe forms, may result in a brown staining and/or pitting of the permanent teeth. This problem occurs only in developing teeth, before they erupt from the gums. Children under nine should be provided with alternative sources of drinking water or water that has been treated to remove the fluoride to avoid the possibility of staining and pitting of their permanent teeth. You may also want to contact your dentist about proper use by young children of fluoride-containing products. Older children and adults may safely drink the water.

Fluoride is an element that may be found naturally in sources of drinking water, such as ground water. Fluoride has been added to drinking water by drinking water systems to improve dental health.

For More Information

La instalación de una nueva bomba llevó a un nivel más alto de flúor en la planta de tratamiento de aguas; sin embargo, el agua sigue siendo segura para beber

Richmond, Virginia — La planta de tratamiento de aguas de la Ciudad de Richmond sufrió un problema el miércoles 23 de abril, durante la instalación de una nueva bomba de flúor, lo que condujo a que hubiera un aumento temporal en el nivel de flúor en el agua por un período de cinco horas. Antes de dicho evento, la planta estaba fuera de servicio por mantenimiento. Durante este intervalo, el agua potable producida por la planta de tratamiento siguió siendo segura para el consumo

El nivel detectado de flúor en la planta de tratamiento fue de 2.67 miligramos por litro (mg/L), lo cual es inferior al Nivel Máximo de Contaminantes (MCL, por sus iniciales en inglés) de 4.0 mg/L, que es nivel más alto en el agua potable que permite la Agencia de Protección Ambiental (EPA, por sus iniciales en inglés) de los EE. UU. El nivel óptimo de flúor en el agua es de 0.7 mg/L.

El nivel detectado hoy en el punto de ingreso a Hanover fue de 1.6 mg/L; en Henrico fue de 1.19 mg/L y en Chesterfield el nivel más alto fue de 1.21 mg/L. Los niveles actuales de flúor van desde 0.4 mg/L hasta 0.7 mg/L en la planta de tratamiento de aguas de la Ciudad de Richmond. En ningún momento las muestras recolectadas en el sistema de distribución mostraron que se había sobrepasado el nivel de fluoración de 4.0 mg/L en esta región.

Aunque el Departamento de Servicios Públicos está creando en este momento nuevos procedimientos normalizados de operación para la planta de tratamiento de aguas, el personal de dicha planta no notificó al Departamento de Salud de Virginia del incidente dentro de las 24 horas siguientes, como es obligatorio.

Dijo el alcalde Danny Avula: "Estoy decepcionado por nuestra falla en comunicarnos. Este incidente daña el trabajo que hemos estado realizando para reconstruir la confianza, no sólo con los habitantes de Richmond, sino con nuestras comunidades y aliados regionales, que incluyen a Henrico, Chesterfield y Hanover. Debemos hacer las cosas mejor".

Aunque la exposición a niveles altos de flúor puede ser nociva a largo plazo, este incidente se considera como una exposición aguda; se puede ver a continuación el lenguaje que utiliza la EPA para la exposición crónica al flúor. Sigue siendo seguro beber agua provista por la planta de tratamiento de aguas.

Cuando hay una medición secundaria de MCL mayor a 2.0 mg/L, es obligatorio que las plantas de tratamiento de aguas den un aviso especial a sus usuarios; dicha notificación especial acerca del agua potable de la Ciudad de Richmond sirve para manejar las consecuencias potenciales relacionadas con los problemas cosméticos en los dientes que podrían afectar a los niños menores de 9 años. En bajas cantidades, el flúor sirve para ayudar a prevenir las caries, pero los niños que beben agua que contiene más de 2 miligramos por litro (mg/L) de flúor podrían sufrir de fluorosis dental, que es una decoloración de sus dientes permanentes. La Ciudad de Richmod ha hecho pruebas del nivel de flúor en el sistema de distribución y confirmó que el nivel; de las 9 zonas de presión del sistema ha estado entre 1.00 mg/L y 2.94 mg/L. Los funcionarios de la ciudad han estado purgando las zonas de presión en las cuales el nivel de flúor supera los 2.0 mg/L.

Las formas moderadas o severas de fluorosis dental pueden resultar en manchas de color marrón y/o en picaduras en los dientes permanentes; este problema solamente ocurre en los dientes en fase de crecimiento, antes de que salgan de las encías. Los niños menores de 9 años deberán utilizar otras fuentes de agua o recurrir a agua que ya haya sido tratada para remover el exceso de flúor, con el fin de remover la posibilidad de manchado y perforación de sus dientes permanentes. Usted debería comunicarse con su dentista para hablar del uso adecuado en niños pequeños de productos que contienen flúor. Los niños mayores y los adultos pueden beber el agua corriente sin problemas.

El flúor es un elemento que se puede encontrar de forma natural en las fuentes de agua potable, incluyendo el agua extraída de pozos; además este elemento se ha añadido al agua potable de los sistemas de acueducto para mejorar la salud dental.

Si desea más información sobre el flúor y los niveles de fluoración, puede visitar la página de Internet de la Oficina de Agua Potable del Departamento de Salud de Virginia: https://www.vdh.virginia.gov/drinking-water/office-of-drinking-water/fluoridation/

Si desea más información sobre el flúor y sus posibles efectos en la salud, llame a la Línea de Atención sobre Agua Segura para Beber de la Agencia de Protección Ambiental (EPA) al 1-800-426-4791.

Notas/Temas de discusión

¿Por qué no se encontró este error de inmediato? ¿No debería haber un procedimiento normalizado de operación (SOP) en efecto para dirigir las acciones en caso de incidentes como éste?
El error fue hallado; sin embargo, no fue comunicado de manera adecuada usando los canales apropiados. Este es un SOP que está en progreso.

¿Por qué tomó tanto tiempo para que Richmond le informara al público de este evento?
El Departamento de Servicios Públicos (DPU) y la administración de la ciudad fueron informados de los niveles elevados de flúor después de que dichos niveles volvieron a la normalidad. La Ciudad se comunicó con el Departamento de Salud de Virginia (VDH) y coordinó una inspección del sistema directamente en el lugar y verificó que los niveles en el sistema de distribución coincidían con los niveles en la planta de tratamiento. El Aviso Especial al Público fue publicado tan pronto como esos niveles fueron confirmados en el sistema de distribución.

¿Richmond incumplió las reglas y/o recomendaciones del VDH?
La Ciudad no le notificó al VDH durante las 24 horas siguientes a la identificación del sobrepaso de la medición secundaria del MCL (cuando pasó de 2 mg/L).

¿Qué está haciendo la administración para garantizar que esto no vuelva a pasar?
Además de crear un procedimiento normalizado de operación (SOP), que dará instrucciones sobre cómo y cuándo realizar las notificaciones, se hará un aumento en la frecuencia de la toma de muestras para garantizar una pronta detección de cualquier problema.

¿Hubo algún efecto en la salud pública?
Puede consultar las recomendaciones del VDH y de la EPA.

¿Qué debo hacer si sospecho que mi familia o yo hemos sido afectados por los altos niveles de flúor?
Comuníquese con el laboratorio de toxicología del VDH o con la Línea de Atención sobre Agua Segura para Beber de la EPA.

Escuché que el sistema de fluoración de Richmond estaba fuera de servicio desde el incidente del 6 de enero. ¿Es cierto eso?
Eso es cierto.

Escuché que la EPA está considerando disminuir el valor del nivel máximo de contaminantes (MCL) en el caso del flúor. ¿Es cierto eso?
De acuerdo con la publicación del 7 de abril de 2025, la EPA está considerando la disminución del valor del nivel máximo de contaminantes (MCL) en el caso del flúor, basándose en el informe de agosto de 2024 del programa nacional de toxicología, que concluyó con un "nivel moderado de confianza" que la exposición a niveles de flúor por encima de 1.5 miligramos por litro (mg/L) se asocia con un coeficiente intelectual infantil más bajo. Este informe también concluyó que es necesario realizar más investigaciones para comprender si existen riesgos de salud asociados a la exposición a concentraciones más bajas de flúor: https://www.epa.gov/newsreleases/epa-will-expeditiously-review-new-science-fluoride-drinking-water

Free live music concerts back at Main Street Station this May

Posted April 28, 2025

~ Concert dates: May 1, 8, 15 and 22 from 5:30 – 8 p.m.~

RICHMOND, Va. Returning by popular demand, the Music at Main Street Station Concert Series will begin this Thursday, May 1 followed by three additional concerts in May. The extra concerts will be held on the following Thursdays: May 8, 15, and closing May 22. All concerts are free and open to the public. They will be held from 5:30 – 8:00 p.m. on the patio at Main Street Station, 1500 East Main Street Station.

Bring your family, friends, and co-workers to enjoy the magic of music against the backdrop of Richmond’s iconic and historical venue – Main Street Station. Attendees are encouraged to bring a lawn chair.

The concert line-up Includes - DJ Danja Mowf with Host Kai Valdez (each week) with the following musicians:  

  • May 1 
    • Soul Expressions
  • May 8
    • J Tucker and the Krewe
  • May 15
    • Junkyard Band
  • May 22         
    • High Definition Band

For more information on the Department of Public Works, please visit us online at rva.gov/public-works or send an email to AskPublicWorks@rva.gov

We’re Social! For updates on DPW-related projects, activities and events visit us on X @DPW_RichmondVA

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Main Street Station (MSS) is owned and operated by the Department of Public Works. Built in 1901, the station is centrally located in the heart of the city and is a historic transportation hub offering a blend of modern amenities, historic charm and classic, stunning architectural design. It features a grand central atrium, intricate stonework, head house, train shed, outdoor space (and patio), and a distinctive clock tower creating a lasting impression of Richmond along the I-95 corridor. This historic venue offers a unique setting for both public and private events. It provides Virginia and the northeast corridor a unique world-class event space that includes 47,000 square feet enclosed in glass, providing breathtaking views of downtown Richmond. It’s a top venue for weddings and events, appearing on numerous “best of” listings. Main Street Station serves as a key point for both Amtrak and local commuter rail services. The station is a vital connection to the region’s transportation network which include partnerships with bus services, such as, GRTC Pulse Bus Rapid Transit, Greyhound and various Megabus services. It also offers bike paths connecting to the Virginia Capital Trail. Described as an “architectural gem” by the United States Postal Service, MSS was selected and featured on a postage stamp!

The City of Richmond Department of Public Works (DPW) is one of only 195 currently accredited public works agencies in the United States. DPW’s portfolio comprises a wide array of services to include leaf collection; street, sidewalk and alley maintenance; trash collection; recycling; grass cutting; graffiti removal; parking enforcement; urban forestry; street signs; traffic signals and pavement markings and civil engineering. In addition, DPW maintains upkeep on most city buildings; issues permits for working in the city’s right-of-way; manages the RVA Bike Share program and maintains the fleet of city vehicles. DPW’s operating budget comes from the general fund of the City of Richmond.  For more information about DPW services, click here or call 3-1-1

City of Richmond Celebrates Exemplary Performance in VDOT’s Locality Sustained Performance Program

Posted April 23, 2025

Richmond, VA – The City of Richmond is proud to announce that the Virginia Department of Transportation (VDOT) has recognized the City’s Department of Public Works for meeting all requirements of the Locality Sustained Performance Program (LSPP). This acknowledgment underscores Richmond’s commitment to excellence in managing transportation projects and delivering meaningful infrastructure improvements for our residents and visitors. 

The LSPP, overseen by VDOT, evaluates localities across the Commonwealth on their effective use of federal and state transportation funding. Performance is measured in three critical areas: 

  1. On-Time Project Delivery (Target: >70%), 
  1. Reasonable Progress on Projects (Target: >70%), and 
  1. Fiscal Management (Target: <80% of unexpended allocation). 

Richmond not only met but exceeded expectations in all three categories, solidifying its position as a leader in transportation project management. The City currently oversees more than 75 active transportation projects, valued at over $300 million, making it the locality with the largest number of active locally administered projects in Virginia. 

This achievement is a testament to the dedication and expertise of the City’s Department of Public Works (DPW) Project Management Team, whose efforts through every phase of project development ensured timely and efficient delivery. The DPW team is supported by the Department of Procurement Services (DPS), whose working in advertising and awarding projects was instrumental in meeting VDOT’s rigorous deadlines. 

“We are incredibly proud of this recognition from VDOT, which reflects the hard work and collaboration of our City teams,” said Mayor Danny Avula. “Richmond’s ability to manage a robust portfolio of transportation projects while maintaining fiscal responsibility and timely progress demonstrates our commitment to building a safer, more connected community.” 

VDOT highlighted Richmond’s success at the annual Virginia Transportation Construction Alliance (VTCA) Forum on April 18, 2025, in Norfolk, Virginia. 

The City of Richmond remains dedicated to advancing infrastructure projects that enhance mobility, safety, and quality of life for all. For more information about the City’s transportation initiatives, please visit rva.gov. 

For more information on the Department of Public Works, go to rva.gov/public-works

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The City of Richmond Department of Public Works (DPW) is one of only 195 currently accredited public works agencies in the United States. DPW’s portfolio comprises a wide array of services to include leaf collection; street, sidewalk, and alley maintenance; trash collection; recycling; grass cutting; graffiti removal; parking enforcement; urban forestry; street signs; traffic signals and pavement markings and civil engineering. In addition, DPW maintains upkeep on most city buildings; issues permits for working in the city’s right-of-way; manages the RVA Bike Share program and maintains the fleet of city vehicles. DPW’s operating budget comes from the general fund of the City of Richmond.  For more information about DPW services, click here or call 3-1-1

SBA Loans Available to Businesses Impacted by January Winter Storms

Posted on April 21, 2025

Business Recovery Centers available to assist interested business owners

Richmond, VA – Businesses impacted by the January 2025 severe winter storms that resulted in power and water outages and boil water advisories can now apply for Economic Injury Disaster Loans (EIDL) to support their recovery.

Economic Injury Disaster Loans (EIDL), which are made available by the U.S. Small Business Administration, are working capital loans to help small businesses and most private, non-profit organizations of all sizes meet those ordinary and necessary financial obligations that cannot be met as a direct result of the disaster. An SBA Fact Sheet provides additional details on interest rates and loan requirements.

These loans are being offered separately from the Small Business Recovery Grant Fund, which is funded by the City of Richmond Economic Development Authority (EDA), Dominion Energy, and Altria to alleviate the financial strain for City businesses impacted by January's water crisis.

In addition to the City of Richmond, the SBA disaster declaration covers businesses located in Goochland, Hanover, and Henrico, as well as Caroline, Charles City, Chesterfield, Cumberland, Fluvanna, King William, Louisa, New Kent, Powhatan, and Spotsylvania counties.

Learn more and apply

Applications for disaster loans may be submitted online using the MySBA Loan Portal or at one of two designated SBA Business Recovery Centers. In addition, SBA will host a virtual information session for interested business owners on Thursday, April 24 from 12:00PM to 1:00PM EDT. Details for both the information session and the Business Recovery Centers can be found below.

For further assistance. please contact the SBA's Customer Service Center by email or by phone at 1-800-659-2955. Those who are deaf, hard of hearing, or have a speech disability, can dial 7-1-1 to access telecommunications relay services.

Virtual Information Session

Business owners who are interested in learning more about the SBA loan program and how to apply can register here to attend a virtual information session. Event details are as follows:

Date: Thursday, April 24, 2025
Time: 12:00 – 1:00PM EDT
Location: Virtual

Business Recovery Centers

From Tuesday, April 22 through Tuesday, May 6 the SBA will have two temporary Business Recovery Centers located at the Main Branch Library in the City of Richmond (101 E Franklin St.) and at the North Park Library in Henrico County (8508 Franconia Rd.). Businesses can visit either location to receive hands-on loan application support from an SBA employee. Please see the below chart for specific hours of operation.

SBA Business Recovery Center Hours (April 22 – May 6, 2025)

Location Days Open Hours Open
Richmond Public Library
101 E Franklin St.
Richmond, VA 23219
Monday – Friday 9:00 am – 6:00 pm
Saturday 10:00 am – 2:00 pm
Opening Tuesday, April 22nd @ 10:00 am - 6:00 pm
Permanently closing Tuesday, May 6th @ 5:00 pm
North Park Library
8508 Franconia Road
Richmond, VA 23227
Monday – Tuesday, Friday 10:00 am – 4:30 pm
Wednesday 11:30 am – 4:30 pm
Thursday 1:00 pm – 4:30 pm
Saturday* 10:00 am – 1:30 pm
Opening Tuesday, April 22nd @ 11:00 am - 4:30 pm
*Closed Saturday, May 3
Permanently closing Tuesday, May 6th @ 3:30 pm

Fifth Annual Citywide Financial Literacy Fair

April 21, 2025

Richmond, VA — The City Treasurer's Office of Financial Empowerment, in partnership with the Office of Community Wealth Building, will present its 5th Annual Financial Literacy Fair on Wednesday, April 23, 2025 from 11:00 a.m. – 2:00 p.m. in the lobby of City Hall (900 E. Broad Street). The Financial Literacy Fair is an opportunity for Richmonders to learn how to be more secure in their finances.

"Finances are a constant challenge throughout the nation, and that includes in our beloved City of Richmond. We are excited to use this platform to equip both our residents and employees with tools to navigate financial obstacles and identify strategies to breakthrough financial barriers," said Richmond City Treasurer Nichole R. Armstead.

Attendees can expect vendor tables and workshop sessions offering financial information, tips, and resources.

Workshops

Workshops will be presented in quick, 30-minute segments on the following topics:

  • Simple Keys to Rebuilding Credit
  • Estate Planning & Building Wealth
  • How to Grow a Business

Special attendees include:

  • Miss Community Clovia Lawrence, Host
  • Councilmember Ellen Robertson, 6th District
  • Shunda Giles, Interim Deputy Chief Administrative Officer of Human Services
  • Caprichia S. Spellman, Office of Community Wealth Building Director
  • Nichole R. Armstead, Financial Empowerment Ambassador and Richmond City Treasurer

All participants will have the opportunity to win raffle prizes and gift cards. Light refreshments will be available. Residents can RSVP in advance to expedite registration at the event by using this RSVP link or visit rva.gov/treasurer.

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