City of Richmond
Housing & Community Development
Main Street Station
1500 East Main Street, Suite 300
Richmond, VA 23219
Click here to review the Tenant Rights to Prevent Eviction for Non-payment of Rent - 2023. This document provides useful information better to understand a Tenant’s Right in General District Court. To find more information about Tenant’s Rights in Virginia, click here.
Richmond’s Eviction Diversion Program is now administered and run by Southside Community Development & Housing Corp., which assists Richmond residents to achieve housing stability and prevent unnecessary evictions by providing financial assistance to pay past due rent to their landlord. This program is only available to residents who rent in the City of Richmond, and landlords who own rental properties in the City of Richmond. This program requires the landlord’s participation. The Eviction Diversion Program is a resource that provides help to bring a tenant’s outstanding rent to a zero balance within three months or less.
To see if you're eligible and apply for the program please click the link below.
The Department of Housing and Community Development is currently accepting applications for the "Right to Counsel" Program. Applications are due on Monday, November 25, 2024, by 3:00 p.m.
Please call HCD at 804-646-1863 if you have any questions.
The application packet can be found here.
The Greater Richmond Continuum of Care (GRCoC) is the Richmond region’s broad group of stakeholders and service providers whose mission is to end homelessness. Homeless service organizations that provide emergency shelter programs, rapid re-housing services, permanent supportive housing services, pandemic response programs, and services for individuals who are currently homeless/houseless or for individuals facing a housing crisis operate within the GRCoC’s network. The GRCoC covers the City of Richmond, Henrico County, Chesterfield County, Hanover, the City of Ashland, Powhatan County, Goochland County, New Kent County, and Charles City. Click here (https://www.endhomelessnessrva.org/history-/-purpose) to learn more about the GRCoC.
The City of Richmond continues to make investments to address housing insecurity and homelessness. To learn more, see information on the Department of Human Services page as well as HCD’s Federally Funded Programs page.
You can assist people who are sleeping in places not meant for human habitation (such as cars, parks, sidewalks, and abandoned buildings) by letting our region’s outreach team know where they are located. Visit https://tinyurl.com/streetrva to fill out a linked form. The team will attempt to contact and provide support for the individual or family.
804-422-5061 - Managed by the Partnership for Housing Affordability, the Housing Resource Line (HRL) is a centralized access point to connect residents to programs and services that will help address their housing needs. The HRL is open Monday through Friday from 8:30 a.m.–4:30 p.m. The HRL directs residents to resources and services. The line does not, however, provide direct resources and services.
804-612-6126 - Individuals seeking shelter, counseling, and crisis assistance related to domestic and sexual violence may contact the 24/7 EmpowerNET Hotline. The EmpowerNET Hotline offers access to free, confidential, live trauma-specialists that connect residents to crisis intervention, emergency shelter, counseling, case management, and hospital-based services.
804-972-0813 - Individuals experiencing homelessness or are within 3 days of losing their housing may contact the Homeless Connection Line (HCL) for assistance in accessing shelter and resources. The HCL is open Monday through Friday from 8:00 a.m.–9:00 p.m.; Saturday and Sunday from 1:00 p.m. -9:00 p.m. Managed by Homeward as a part of the Greater Richmond Continuum of Care, the HCL offers trained Diversion Specialists who can assist households with problem-solving, accessing community resources, and to the region’s network of homeless services and emergency shelters if needed.
804-646-3111 or 1900 Chamberlayne Ave - Co-located with the newly formed Office of Homeless Services, the City of Richmond’s Community Resource and Training Center supports Richmond residents experiencing hardship and housing insecurity - especially the unsheltered - by connecting them to services, resources, and navigation to support their path to stabilization. Resource Center Navigators work collaboratively with an adjunct corps of case managers and service providers from the behavioral health, social services, healthcare, employment, and homeless services systems to provide a rotating array of services and training opportunities. The Resource Center is a Greater Richmond Continuum of Care Connection Point.
1900 Chamberlyane Ave - The inclement weather (IWS) shelter operates from November 15 through April 15; this is NOT a year-round shelter. Between April 16-November 14, the IWS will open at the discretion of the City during inclement weather incidents and when temperatures are 92 degrees or above. During the inclement weather season, the IIWS is open from 5:00 PM-8:00 AM. The IWS provides dinner and breakfast for shelter guests. Access to the shelter is on a first-come, first-served basis.
HCD subawards Federal funding to local agencies to help support their Critical Home Repair Programs which provide one-time critical home repair assistance to qualifying low-income homeowners. In FY25, HCD awarded funds to the following agencies to support their important work. Click on the agency’s name to learn more about their critical home repair program and how to apply for assistance.
Project: HOMES
Rebuilding Together
Richmond Metropolitan Habitat for Humanity
The City of Richmond has designated funds specifically to assist low-income owners of manufactured homes with critical repairs to ensure the space is a healthy and safe home. HCD works with project: HOMES to operate this program, and individuals can click here to learn more about the eligibility and application for assistance process.
HCD subawards Federal funding to local agencies to help support renters and homeowners with housing counseling to help them stay in their homes, improve their credit, and connect with pre-purchase courses and post-purchase or foreclosure prevention counseling when needed.
HCD also uses a portion of its federal funding to support Down Payment Assistance programs to increase homeownership opportunities for low to moderate-income individuals in the City of Richmond. Click on the agency’s name below to learn more about their services and how to apply for assistance.
