Posted on October 31, 2024

Richmond, VA – The City of Richmond Department of Public Utilities (DPU) met the October 16, 2024 deadline to submit, to the Virginia Department of Health (VDH), an inventory map that identifies the material of water service lines. This deadline is part of the U.S. Environmental Protection Agency’s (EPA) Lead and Copper Rule Revisions (LCRR), which requires a continued focus on eliminating lead lines across the nation.

The interactive map, available to the public since March 2024, identifies what is known about the material of the service lines that deliver drinking water to homes and businesses. The City has been building this map for the past two years, primarily using information obtained from City records. However, customer action is needed to help in this identification process by the completion of a survey. This on-line survey, which takes on average 10 minutes to complete, requests information on the customer owned, water service line material. This vital information will aid in development of a long-term, lead replacement plan. This replacement plan will define the effort needed to meet EPA’s regulations requiring that all lead pipes be replaced within 10 years.

DPU is sending 85,000+ letters to Richmond residents beginning TODAY as part of the LCRR regulations. The requirement states the City must notify persons served at properties where the service line material is unknown or confirmed to be lead or galvanized within 30 days of the map submittal. These letters are required annually, which is why we are continuing to strongly encourage customers to complete the survey.

“The Department of Public Utilities takes its mission to provide safe, clean and reliable drinking water to its customers very seriously. We play a critical role in ensuring the public health of our community is always foremost and eliminating lead service lines is part of our mission work,” says April Bingham, DPU senior director.

Richmond’s drinking water has always met and usually exceeds standards set by EPA and VDH. DPU continuously monitors the safety of its drinking water, with continuous testing for numerous substances. The results of these tests are shared with VDH monthly and published annually in the City’s Consumer Confidence Report.

We remind citizens that eliminating the risk of lead getting into drinking water is a shared responsibility. Richmond’s drinking water does not contain lead when it leaves the treatment plant. Rather, instances of lead in water can occur from water service lines made of lead as well as internal plumbing materials. A portion of each water service line is owned by the City (public), and a portion is owned by the property owner (private).  

The City will continue work to eliminate the risk of lead from drinking water. More information on lead in water or the Lead Free Water Program can be found here or by calling the 804-646-8600.