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Contact Us

 

Address: 900 E. Broad Street, 5th Floor, Richmond, VA 23219

Hours of Operation: Monday-Friday | 8:00 AM-5:00 PM

About the Department of Neighborhood and Community Services

Neighborhood and Community Services (NCS) is a newly established department as of FY 2025. The creation of this department allows the city to build self-sufficiency and resilience by providing a more community minded approach by engaging with residents, businesses, neighborhoods, and civic leagues.

The department will work to increase the capacity of community organizations, neighborhood/civic associations, and business associations through coordinated and comprehensive community services. Additionally, this department will house several independent Human Services offices.

 

NCS Offices

 

Department Goals

  • Build a welcoming, accessible, compassionate, and equitable community that meets the needs and goals of residents.
  • Foster sustainable and resilient neighborhoods by providing services that help develop the capacity of community organizations, neighborhood associations, civic leagues, and business associations.
  • Improve health, education, and well-being indicators for residents across their lifespan - especially those in crisis - through comprehensive community services.
  • Lead the community in expanding a welcoming, accessible, compassionate & equitable community that meets the needs and goals of residents.
  • Increase collaborative integrated programs, and community solutions to safety, health (mental and physical), and social connection challenges.