Numbers to Know

During any weather event, it’s important to know who to call if you need assistance. Be sure to save this post and share with your neighbors! 

  • Power outage or downed line: Dominion Energy at 866-366-4357.
  • Natural gas and water leaks, or a downed streetlight: Department of Public Utilities, 804-646-4646, then press 1.
  • Trees blocking the road, or a power signal out: Non-emergency Police, 804-646-5100.
  • Homelessness crisis: Continuum of Care, 804-972-0813. 

Severe Weather Updates

Last updated 8/9/26 at 2:55 p.m.

During severe weather, the City will share information about resources, closures, and delays on this page.

Note: This page is currently collecting resources related to extreme heat conditions in the City of Richmond. Below, you'll find news alerts and cooling relief options across the city. For the full list of cooling relief options, please visit the City's "Stay Cool" page

Staying Safe during Extreme Heat

As temperatures climb and remain high over the summer months, stay connected to these resources to keep yourselves and your loved ones safe: 

  • Learn about heat-related illnesses and how to respond to them. 
  • Connect with City resources for staying cool and seeking cooling relief (including schedules for public pools and libraries).

Additional Resources and Contact Information

  To report power outages, downed power lines or damaged electrical equipment, contact Dominion Energy at 1-866-366-4357.

  Sign up for Richmond Ready Alerts to receive critical emergency and weather notifications from the city of Richmond. Text RVAREADY to 888-777 to receive a sign-up link or visit rva.gov/richmondreadyalerts to learn more.