During any weather event, it’s important to know who to call if you need assistance. Be sure to save this post and share with your neighbors!
- Power outage or downed line: Dominion Energy at 866-366-4357.
- Natural gas and water leaks, or a downed streetlight: Department of Public Utilities, 804-646-4646, then press 1.
- Trees blocking the road, or a power signal out: Non-emergency Police, 804-646-5100.
- Homelessness crisis: Continuum of Care, 804-972-0813.
Severe Weather Updates
Last updated 3/16/26 at 2 p.m.
During severe weather, the City will share information about resources, closures, and delays on this page.
Latest Updates
To report power outages, downed power lines or damaged electrical equipment, contact Dominion Energy at 1-866-366-4357.
Sign up for Richmond Ready Alerts to receive critical emergency and weather notifications from the city of Richmond. Text RVAREADY to 888-777 to receive a sign-up link or visit rva.gov/richmondreadyalerts to learn more.
Downed Trees and Branches
Who is responsible for clearing downed trees and tree branches?
It depends on where the tree or limb falls:
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The City of Richmond will remove any trees or tree branches that fall into the public right of way, whether the tree itself is publicly or privately owned.
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Property owners are responsible for any portions of trees or tree branches that fall onto their property, whether the tree itself is publicly or privately owned.
Ex. If a tree in your front yard (the property you own) falls down across your yard AND across part of the public roadway, the City will clear the portion of the tree in the roadway. You would be responsible for the portion of the downed tree in your yard.
What do I do if I see a downed tree in the public right of way?
If you see a downed tree or major branches that look dangerous or are blocking roadways, please call the non-emergency police line at 804-646-5100.
Please do not approach downed trees or downed power lines!
During severe weather, City crews have to prioritize tree removal based on public safety needs and access to major roadways, so it may take time to clear downed branches.
What do I do about storm debris pick up?
Storm debris pick up should be stacked for bulk pick up. Branches and debris should be cut to no more than 4' in length. Please visit rva.gov/public-works/bulk-and-brush for more information.
