City of Richmond Social Services
Marshall Plaza Building
900 E. Marshall Street
Richmond, VA
23219 USA
Customer Care Center:
Call 3-1-1
(804) 646-7212 (Outside Richmond Area)
Adult Protective Services:
(804) 646-7405
After normal business hours
(888) 832-3858
How do I apply for benefits?
Call: (855) 635-4370
www.commonhelp.virginia.gov
Fax paper application to:
(804) 646-7018
Drop Box at Marshall Plaza
(900 E. Marshall Street)
Drop Box at Southside Plaza
(4100 Hull Street)
Downtown:
Marshall Plaza Building
900 East Marshall Street
Richmond, VA 23219-1538
South Richmond:
Southside Community Services Center
4100 Hull Street Road
Richmond, VA 23224-1745
The Division of Economic Support and Independence focuses on promoting economic stability and independence for single adults and families.
Refugee Assistance
Refugees are individuals who are unable to return to their country of origin because of persecution or a well-founded fear of persecution due to their race, religion, nationality, membership in a particular social group, or political opinion.
Available Assistance
Refugees are eligible to apply for the same assistance programs as United States citizens, including Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP) and Medicaid.
Single refugee adults or couples who are not eligible for TANF or Medicaid may be eligible to receive Refugee Cash Assistance and Refugee Medicaid for their first eight (8) months in the United States so that they can become self-sufficient.
For more information:
Call 3-1-1 for information on the application process or to speak with a customer service representative.
Visit one of our three Social Services locations for assistance.
