Contact Us
Mayor's Office
900 E. Broad St., Suite 201
Richmond, VA
23219 USA
Phone: 804-646-7970
Fax: 804-646-7987
Email: RVAMayor@rva.gov
2025 Water Crisis
On Jan. 6, 2025, Richmond’s water treatment plant experienced a power failure that resulted in loss of water service for residents across the region. A Boil Water Advisory was issued, and, after five days, lifted at 11:30 a.m. on Jan. 11, 2025.
This page will be updated in the coming weeks--use it to learn more about the crisis.
Updated Jan. 14, 2025.
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Updates
Initial water testing results after lifting Boil Water Advisory
Jan. 10, 2025
| No. | Date | Total Coliform P/A- Colilert | Total Residual Chlorine - DPD |
|---|---|---|---|
| 1 | 1/10 | Absent | 3.9 |
| 2 | 1/10 | Absent | 3.0 |
| 3 | 1/10 | Absent | 4.5 |
| 4 | 1/10 | Absent | 2.0 |
| 5 | 1/10 | Absent | 2.1 |
| 6 | 1/10 | Absent | 2.1 |
| 7 | 1/10 | Absent | 2.0 |
| 8 | 1/10 | Absent | 3.0 |
| 9 | 1/10 | Absent | 3.1 |
| 10 | 1/10 | Absent | 4.1 |
| 11 | 1/10 | Absent | 1.5 |
