Contact Us

Phone: (804) 646-5573

Fax: (804) 646-5586



1600 Chamberlayne Avenue
Richmond, VA 23222


Adoption Center Hours:

Monday: Appointment-Only

Tuesday: Appointment-Only

Wednesday: 12:00PM - 6:00PM

Thursday: 12:00PM - 6:00PM

Friday: 12:00PM - 6:00PM

Saturday: 12:00PM - 5:00PM

Sunday: 12:00PM - 4:00PM


Email Contacts:

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Donate to our non-profit, RACC Foundation, to help save the lives of homeless pets in need!

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About Us


Richmond Animal Care & Control (RACC) was established as the first city pound on June 5, 1902. Since then, it has served as the only open-admission public animal shelter in the City of Richmond. We provide humane care for more than 3,000 stray, sick, injured, and relinquished pets per year. Our focus is on keeping owned animals out of the shelter environment and instead offering pet owners a variety of rehoming options and resources to find placement for their pet(s). With such a great need for immediate intervention with stray, sick, and injured animals in our area, our ability to take in surrendered animals is limited, and we operate on a case-by-case basis when the space and resources are available in this regard.

While we seek to help every pet that comes into our care, there are instances where humane euthanasia is the only option. When an animal is considered a danger to the community or is suffering due to a severe medical condition, we believe the most responsible and compassionate option is humane euthanasia. First and foremost, our commitment is to public safety and ending unnecessary suffering. RACC is not considered a "no-kill" animal shelter and does not subscribe to this label. However, we never humanely euthanize animals due to space or length of stay.

Our Animal Control unit investigates animal cruelty, enforces humane laws, and issues pet licenses/permits. These services include the enforcement of City ordinances related to animals, removal of killed or injured animals/wildlife, impoundment of stray pets, and investigation of animal-related neglect, cruelty, nuisance, and bite cases.

The RACC Foundation, a 501(c)3 non-profit, is committed to championing the success of our agency. The Foundation works hand in hand with RACC, diligently contributing to the expenses of vital emergency care, while simultaneously elevating marketing and outreach initiatives through strategic fundraising and volunteer coordination. United in their passion for saving lives, RACC and The Foundation are thrilled to unveil a tapestry of heartwarming stories, showcasing unwavering compassion for our City's most vulnerable animals.