Contact Us


Richmond City Sheriff's Office
City of Richmond


1701 Fairfield Way

Richmond, VA
23223 USA


Email: Ask The Sheriff

Fax: (804)646-4291



Send money to an inmate online




Frequently Asked Questions

What are the Richmond City Justice Center (RCJC) business hours of operation?

Administrative office hours are 8:00 a.m. to 4:00 p.m. - Monday through Friday

When does visitation occur for RCJC residents?

Seven days a week, 0900-1800 (9:00 a.m. to 6:00 p.m.)

How often can a RCJC resident have visits?

One visit every seven days. Plus, out of state visitors (anyone located more than 100 miles from RCJC) may visit once per month.

How many visitors can a RCJC resident have at one time?

Four (children under 12 are not included in the count)

When does attorney visitation occur for RCJC residents?

Seven days a week, 0900-2100 (9:00 a.m. to 9:00 p.m.)

Is there a dress code to follow when visiting a resident at RCJC?

Yes, sheer and revealing clothing, profane words or imaging on clothing are not allowed.

How can I write to a resident at RCJC?

Send mail addressed in the following format:
(RCJC resident's first and last name & resident's number)
Richmond City Justice Center
1701 Fairfield Way
Richmond, VA 23223

Send Money to your loved one over the phone or on the web:

Toll Free Phone Deposits

Internet Deposit

Click on to send money to your loved one today! Connect Network GTL takes all MasterCard and Visa debit and credit cards. Additional information is also located on our website.

How can I find out whether someone is in RCJC?

Call the Information Desk at (804)646-4464

What information do I need to find out whether someone is in RCJC?

First and last name, date of birth or social security number - no nickname or aliases

Is identification necessary to visit a resident at RCJC?

Yes, mandatory for all visitors over age 16, with a valid expiration date.

How long does it take for someone to be classified at RCJC?

Within 72 hours

My family member is currently incarcerated at RCJC and is on bond in Henrico General District Court. He/she has court on a specific date. How does he/she get to court?

The jurisdiction of the pending charges is responsible for transportation.

How does a PB-15 (Probation Officer Warrant) get "lifted"?

Probation Officer is the only person authorized to "lift" remove a PB-15.

My family member was released from court today at 9:15 a.m., it is 11 a.m. and I am at RCJC. When is he/she going to be released?

All residents that go to court are released from RCJC. Once returned to RCJC from court, their release will be verified and completed in a timely manner.

How do I pay the money owed for back child support?

All payments must be made directly to the court in the form of cash or certified check.

What resident information at RCJC cannot be provided to an individual?


  • Projected release date of resident at RCJC
  • Names on RCJC resident visitation lists
Can a friend or family member request medical information on a resident at RCJC?

Such requests should be referred directly to our medical provider - Correctional Medical Care, Inc..

Is it a requirement that RCJC residents use only the RCJC medical doctor or are there other options?

All residents at RCJC have the right to use medical services provided by the Richmond City Sheriff's Office or they may have a licensed physician or dentist of their choice to come to the facility and provide services at the expense of the resident.

Are RCJC residents able to take any narcotic or psychotropic medicines with them upon release?

We will return all medications that were part of the personal property of a resident when committed.