Contact Us
Fax (804) 646-5586
 
Address:
1600 Chamberlayne Ave.
Richmond, VA 
23222 USA
 
Animal Shelter Adoption Hours:
CLOSED (CALL FOR APPOINTMENT)

Email Contacts:
Animal Care and Control - Facebook

DONATE TODAY!

Donate to our non-profit, RACC Foundation, to help save the lives of homeless pets in need!

Love Wins

Lost And Found Animals

  • If you have lost or found an animal please create an account and make a detailed post of the animal so we have your contact information and can better assist with getting the pet back home. Stray animals at our facility are automatically uploaded to the website upon intake. If you do not have access to the internet or are having trouble creating a report, then please visit our shelter during regular business hours to fill out a lost or found report in person.
  • If you have questions about this process, you can email our Intake and Redemption Coordinator, Ms. Whytney Barnett, at Whytney.Barnett@richmondgov.com or call 804-646-5574.

  • Posts created by citizens are approved Tuesday through Saturday, so if you are missing your pet, it is very important that you physically come into our shelter for a walk-through. We have staff available Tuesday from 8AM-5PM, Wednesday-Friday from 8AM-7PM, Saturday from 8AM-5PM, and Sunday from 8AM-4PM.
  • We highly recommend visiting our shelter as often as possible (in addition to monitoring our website) until you find your pet.

Fees for Reclaiming a Pet:

Impoundment   $25.00 (proof of current rabies)
Boarding   $5.00 (for each day or any portion of a day)

Other Resources for Lost Animals:

  • www.craigslist.org
    - Click on Richmond, VA
    - Make a detailed post including a picture under the “Lost+Found” and “Pets” sections
  • www.facebook.com
    - Post under Lost and Found Pets of VA or any other pages dedicated to lost/found animals
    - Have friends share your post
  • www.nextdoor.com
    - Create a “Lost” post to share with neighbors
  • If your pet is microchipped, be sure to put in a lost report with the chip company
  • Post flyers around the area that you lost your animal and within any distance you think the animal may have traveled
  • Post a lost ad in the local newspaper
  • Contact local emergency clinics and vet clinics in case your pet has been injured and was taken somewhere other than animal control
  • Post lost flyers at local vet clinics and anywhere you can find a bulletin board
  • File lost reports with nearby county shelters and rescue groups
  • Talk to your mail carrier and UPS/Fed Ex drivers to notify them of your lost pet

Other Resources for Found Animals:

  • www.craigslist.org
    - Click on Richmond, VA
    - Make a detailed post including a picture under the “Lost+Found” and “Pets” sections
  • www.facebook.com
    - Post under Lost and Found Pets of VA or any other pages dedicated to lost/found animals
    - Have friends share your post
  • www.nextdoor.com
    - Create a “Found” post to share with neighbors
  • Go to any local shelter or vet clinic to have the animal scanned for a microchip
  • Post flyers around the area that you found the animal and within any distance you think the animal may have traveled
  • Post a found ad in the local newspaper
  • Post flyers at local vet clinics and anywhere you can find a bulletin board
  • File lost reports with nearby county shelters and rescue groups
  • Talk to your mail carrier and UPS/Fed Ex drivers to notify them of the found pet