Contact Information:

City of Richmond Social Services

 

Marshall Plaza Building
900 E. Marshall Street
Richmond, VA
23219 USA

 

Customer Care Center:
Call 3-1-1
(804) 646-7212 (Outside Richmond Area)

Adult Protective Services:
(804) 646-7405  
After normal business hours
(888) 832-3858

 

How do I apply for benefits?
Call: (855) 635-4370
www.commonhelp.virginia.gov

Fax paper application to: 
(804) 646-7018

 

Drop Box at Marshall Plaza
(900 E. Marshall Street)

Drop Box at Southside Plaza
(4100 Hull Street)

Locations:

Downtown:
Marshall Plaza Building
900 East Marshall Street
Richmond, VA 23219-1538

 

South Richmond:
Southside Community Services Center
4100 Hull Street Road
Richmond, VA 23224-1745
 

 

Community Resources
  • Office on Aging and Persons with Disabilities - Click Here

 

  • Volunteer Income Tax Assistance (VITA) - Click Here 

 

  • Help1RVA Greater Richmond Resource Directory - Click Here 
DSS Helpful Phone Numbers
Other Locality Numbers
  • State Department of Social Services - (804) 726-7000
  • Dinwiddie Social Services - (804) 469-4524
  • Hanover Social Services - (804) 365-4100
  • Henrico Social Services East End - (804) 652-3123
  • Henrico Social Services West End - (804) 501-4001
  • Hopewell Social Services - (804) 541-2330
  • Nottoway Social Services - (434) 645-8494
  • Petersburg Social Services - (804) 861-4720
  • Powhatan Social Services - (804) 598-5630
  • Prince George Social Services - (804) 733-2650
  • Chesterfield Social Services - (804) 748-1100
Other Service Organization Numbers
  • American Red Cross - (804) 780-2250
  • Capital Area Agency on Aging - (804) 343-3000
  • CASA (Court Appointed Special Advocates) - (804) 646-0624
  • Child Day Care Division of Licensing - (804) 662-9743
  • Division of Child Support Enforcement - (877) 822-4547
  • FAMIS - 1-866-87FAMIS - (866) 873-2647
  • Housing Opportunities Made Equal - (804) 354-0641
  • Legal Aid - (800) 868-1012
  • Meals on Wheels - (804) 521-5200
  • Poison Control - (800) 222-1222
  • Domestic/Sexual Violence Helpline - (804) 612-6126
  • Sexual Assault Hotline - (800) 838-8238
  • Salvation Army - (804) 225-7470
  • Social Security Office - (866) 679-7228
  • Department of Vital Statistics - (804) 662-6200